Lab Administrative Assistant at QualDerm Partners in Lombard, IL

Join QualDerm Partners as a Lab Administrative Assistant!

With over 150 locations in 17 states, QualDerm Partners is a leading multi-state female-founded and owned dermatology network in the U.S. We are dedicated to educating, protecting, and caring for skin health. Our commitment to providing the best in comprehensive skin care helps individuals achieve healthier and more beautiful skin.

Our mission goes beyond treatment; we educate communities and healthcare professionals about skin health management, including skin cancer prevention and comprehensive dermatologic care.

We aim to make high-quality skin care more accessible while fostering a rewarding work environment for our providers and employees. We offer competitive compensation and benefits, along with an exceptional workplace culture!

Job Summary:

The Lab Administrative Assistant is responsible for supporting laboratory operations and ensuring efficient administrative functions. This includes processing lab specimens, coordinating between laboratory staff and medical personnel, and maintaining accurate records. The ideal candidate will help contribute to patient satisfaction and care quality by ensuring that laboratory services are delivered effectively.

Essential Duties and Responsibilities:

• Process lab specimens and ensure proper documentation and labeling.
• Assist in managing lab inventory and supplies to ensure availability.
• Coordinate with lab staff for timely specimen analysis and results reporting.
• Maintain accurate patient records and documentation in compliance with health regulations.
• Answer phone calls and address inquiries regarding lab services and results.
• Support billing and insurance verification processes as needed.
• Ensure a clean and organized lab environment adhering to safety protocols.
• Assist in scheduling lab appointments and managing patient flow.
• Work collaboratively with clinical teams to support patient care.
• Participate in team meetings and contribute to quality improvement initiatives.
• Perform additional administrative tasks as needed and directed by management.