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Afternoon Tea Manager at Quaintance-Wea… · Greensboro
Mid LevelOn-siteGreensboro, NC
Job Description
Afternoon Tea Manager
Location: Green Valley Grill
Hours: Full Time/Part Time
Green Valley Grill is looking for a friendly and energetic Afternoon Tea Manager to join their team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.
Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, visit www.qwrh.com/careers.
What are the responsibilities of a Tea Service Manager?
- Communicate clearly and perform consistently while using the mission and values of the organization as your bossAnticipate guest needs proactively by noticing opportunities to wow each guest
- Be a leader in communication and collaboration each and every day making sure to effectively integrate the needs from multiple departments and service team member
- Lead a team that will focus first on causing delight for our guests by giving outstanding service consistently and following our established systems
- Passionately maintain a high level of cleanliness and safety at all times
- Own each shift consistently while energetically leading and coaching colleagues
- Take responsibility for recruiting and hiring great people, then developing them into Lucky Star staff members
- Take ownership of the financial aspects of the Tea Service including payroll, daily reports, food cost and wastage
- Create an environment where leaders are prompted to further develop their skills in order to grow
- Energetically being involved to all staff members meetings and education opportunities
- Maintain a high level of cleanliness and safety, ensuring that our maintenance, training and sanitation standards are met at all times
What Skills and Experience are Desired for a Tea Service Manager?
- Schedule availability to include tea hours: Monday, Tuesday, and Wednesday 1pm-6pm, Thursday 10am-3:30pm, and Friday, Saturday, and Sunday 11am-7pm
- Friendly, energetic, and detail-oriented
- Passion for hospitality
- Great interpersonal and communication skills
- Strong sense of urgency and initiative
- Ability to retain and recall detailed information
- Working in a fast paced, enthusiastic work environment
Benefits? Yes.
- Employee Stock Ownership Plan (ESOP)
- Health, dental and vision insurance
- Voluntary Life Insurance
- 401K
- Paid annual leave (vacation, sick, personal, etc.)
- Family medical leave and domestic partner benefits
- Industry related continuing education and frame of reference opportunities