AI Solutions Intern at Quad in Sussex, WI

InternshipRemoteSussex, WI

Skills

pythonjavascriptc#low-code platforms

Job Description

QuadMed is looking for an AI Solutions Intern to join our IT team. This is a remote position perfect for someone who is currently pursuing a bachelor’s degree in Computer Science, Information Systems, Data Science, Business Analytic and looking to gain experience.

GENERAL PURPOSE OF JOB

The AI Solutions Intern will support QuadMed’s IT department in identifying, prototyping, and enabling AI-driven solutions across business operations. This role focuses on applying emerging AI technologies—including AI agents, generative AI tools, and automation platforms—to improve workflows, increase efficiency, and enhance user productivity.

Working under the guidance of IT leadership, the intern will research AI trends, evaluate new tools, and assist in developing and implementing low- to moderate-complexity AI solutions. The role also includes supporting business users by answering AI-related questions, promoting best practices, and helping drive adoption of AI capabilities across the organization.

This position provides hands-on experience applying AI in a business environment, with exposure to real-world use cases, workflow transformation, and enterprise technology practices.

KEY RESPONSIBILITIES

Assist in designing and building AI-enabled solutions, including AI agents, copilots, and workflow automations.
Develop and test low- to moderate-complexity AI use cases such as prompt-based workflows and task automation.
Support integration of AI capabilities into existing business tools and workflows.
Research and evaluate emerging AI tools and document relevant use cases.
Collaborate with business teams to identify and improve workflows using AI.
Support pilot implementations and refine solutions based on feedback.
Provide support to business users on AI tools, including answering questions and troubleshooting basic issues.
Assist in creating documentation, training materials, and internal knowledge resources.
Promote responsible and effective use of AI in alignment with IT guidelines.
Track progress on assigned work and communicate status to supervisors.
Participate in team meetings, planning sessions, and knowledge-sharing activities.
Assist in identifying opportunities for process enhancements and leverages technology, including AI, to improve service delivery and operational efficiency.
Performs other duties as assigned.

JOB REQUIREMENTS

Education:

Pursuing a bachelor’s degree in Computer Science, Information Systems, Data Science, Business Analytics, or a related field.

Experience:

Prior internship, coursework, or project experience in AI, data, or technology-related work preferred but not required.

Knowledge, Skills & Abilities:

Basic understanding of AI concepts, including generative AI and large language models.
Familiarity with at least one of the following: Python, JavaScript, C#, or low-code platforms (e.g., Power Platform).
Exposure to APIs, automation tools, or data handling concepts is preferred.
Ability to analyze business problems and identify opportunities for AI application.
Strong critical thinking skills, including the ability to evaluate AI-generated outputs.
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Demonstrated interest in AI and emerging technologies.
Ability to independently learn new tools and manage multiple tasks effectively.
Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.
Well-versed in, and committed to growing proficiency in, the use of AI tools to drive efficiency and innovation across operations.

About Company

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

QuadMed and Quad are proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibit harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace

Company

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.