Production Manager/Shift Supervisor at QP… · Chardon

Job Title: Production Manager

Department: Manufacturing / Operations Reports To: Plant Manager / Operations Director Employment Type: Full-Time

Job Summary

The Production Manager is responsible for overseeing daily production operations to ensure products are manufactured safely, efficiently, on schedule, and in accordance with established quality standards. This role manages production personnel, coordinates workflow, monitors performance, and drives continuous improvement initiatives to maximize productivity and operational efficiency.

Key Responsibilities

Production Planning and Operations

• Plan, organize, and oversee daily, weekly, and monthly production activities.
• Ensure production schedules and customer delivery deadlines are met.
• Coordinate staffing, equipment, materials, and resources to meet production requirements.
• Monitor production output and adjust priorities to address changing demands.
• Identify and resolve production bottlenecks, delays, and operational issues.

Team Leadership and Employee Development

• Supervise, train, and develop team leaders and production employees.
• Establish clear performance expectations and hold team members accountable.
• Conduct performance reviews, provide coaching, and support employee development.
• Promote teamwork, communication, and a culture of accountability.
• Ensure adequate staffing levels and effective employee scheduling.

Quality Assurance

• Ensure products meet established quality specifications and customer requirements.
• Work closely with the Quality Department to address defects, nonconformances, and customer complaints.
• Implement corrective and preventive actions to reduce scrap, rework, and production errors.
• Maintain compliance with applicable quality standards, procedures, and work instructions.

Safety and Compliance

• Maintain a safe and organized production environment.
• Enforce company safety policies, procedures, and applicable regulations.
• Ensure employees receive appropriate safety training and follow established practices.
• Investigate incidents and implement corrective actions to prevent recurrence.
• Maintain compliance with applicable environmental and regulatory requirements.

Cost Control and Productivity

• Monitor material usage, overtime, scrap, and overall production expenses.
• Identify opportunities to reduce waste and improve operational efficiency.
• Develop and monitor production performance metrics and key performance indicators (KPIs).
• Implement process improvements to increase throughput and reduce operating costs.
• Support budgeting, forecasting, and resource planning activities.

Equipment and Maintenance

• Coordinate with Maintenance to ensure equipment reliability and availability.
• Minimize unplanned downtime through preventive maintenance and timely repairs.
• Ensure equipment is operated and maintained according to established procedures.
• Identify opportunities for equipment upgrades, process improvements, and increased capacity.

Continuous Improvement and Reporting

• Lead continuous improvement initiatives using Lean Manufacturing, 5S, Six Sigma, or other applicable methodologies.
• Analyze production data to identify trends, recurring problems, and improvement opportunities.
• Prepare and communicate regular reports on production performance, quality, safety, and costs.
• Collaborate with Purchasing, Warehouse, Engineering, Quality, Maintenance, and Customer Service.
• Participate in operational meetings and support the company's strategic objectives.

Qualifications and Requirements

• Bachelor's degree in Manufacturing, Industrial Engineering, Operations Management, or a related field preferred; equivalent experience may be considered.
• Three to five years of manufacturing or production experience, including supervisory or management responsibilities.
• Demonstrated ability to lead teams and manage production operations.
• Knowledge of production planning, quality control, inventory management, and manufacturing processes.
• Experience with ERP/MRP systems, production scheduling, and Microsoft Office applications.
• Familiarity with Lean Manufacturing, continuous improvement, and root-cause analysis.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage competing priorities and work in a fast-paced production environment.

Key Performance Indicators (KPIs)

The Production Manager will be evaluated on performance in areas including:

• Production schedule attainment and on-time delivery.
• Overall equipment effectiveness (OEE), where applicable.
• Labor productivity and production efficiency.
• Scrap, rework, and defect rates.
• Equipment downtime and maintenance performance.
• Safety incidents and compliance.
• Overtime, labor costs, and manufacturing costs.
• Employee attendance, retention, training, and development.
• Continuous improvement results and waste reduction.

Working Conditions

• Primarily based in a manufacturing or production facility.
• Regular presence on the production floor is required.
• May require occasional extended hours, overtime, or weekend work based on production demands.
• Must comply with applicable safety requirements and use required personal protective equipment.

Equal Employment Opportunity

The company is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under applicable law.

Disclaimer

This job description outlines the general nature and level of work expected for this position. Responsibilities and qualifications may be adjusted to meet the operational needs of the business.