Senior Forward Deployed Engineer at Q2 in Austin, TX

Senior Forward Deployed Engineer Location: Austin, TX As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. About the Role We are seeking a Senior Forward Deployed Engineer (FDE) to partner with our largest and most complex financial institution customers. In this role, you will work directly with banks and regulated enterprises to design, implement, and deploy secure, scalable solutions in production environments. You will operate at the intersection of engineering, product, compliance, and customer delivery—translating regulatory, security, operational, and business requirements into high-quality technical implementations. Beyond deployments, you will help shape and build product capabilities that solve critical financial institution business problems, ensuring our platform evolves to meet real-world enterprise needs. This role requires strong technical depth, comfort navigating regulated environments, product thinking, and the ability to build trust with senior technical and business stakeholders. What You’ll Do Embed with enterprise financial institution customers during discovery, design, implementation, and go-live Translate regulatory, security, compliance, and business requirements (e.g., SOC 2, PCI, FFIEC, GLBA) into technical designs and deployment plans Partner with customers to deeply understand their operational and strategic business challenges, and design solutions that drive measurable outcomes Design and build secure integrations using APIs, event-driven systems, and data pipelines Contribute production-grade code and reusable components that evolve into core product capabilities Implement solutions that meet performance, resiliency, auditability, and availability standards Serve as technical lead for customer deployments, including architecture reviews and risk assessments Collaborate closely with product, platform, security, and compliance teams to influence roadmap and prioritize features based on customer needs Identify systemic gaps across deployments and convert them into scalable product enhancements Troubleshoot complex issues across application, infrastructure, data, and security layers Develop reusable reference architectures, deployment patterns, and best practices for regulated environments What We’re Looking For 8+ years of experience as a software engineer or solutions engineer Strong experience building and deploying enterprise-grade systems in regulated environments Demonstrated ability to translate business problems into technical solutions and product improvements Proficiency in more than one of the modern programming languages (e.g., Java, Python, TypeScript, Go) Hands-on experience with APIs, authentication/authorization (OAuth, mTLS, SAML), and secure data handling Experience with cloud infrastructure and enterprise deployment models (AWS, Azure, GCP, hybrid, or on-prem) Solid understanding of non-functional requirements: security, compliance, availability, performance, and disaster recovery Strong product instincts and the ability to balance customer customization with scalable platform design Ability to communicate complex technical concepts clearly to engineering, security, and executive stakeholders Comfortable working directly with customers in high-stakes, high-visibility engagements Nice to Have Experience working with banks, credit unions, or payment networks Familiarity with financial data flows, core banking systems, or payment processing Exposure to risk management, audit, or vendor due diligence processes Experience participating in security reviews, architecture review boards, or regulatory exams Background in implementation, professional services, or forward-deployed engineering teams This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements