Accounts Receivable Administrator at Q2 Artificial… · Red Deer

Join a company that’s growing, thriving, and built for long term success!
Q2 Artificial Lift Services (Q2 ALS) is a trusted, industry leading artificial lift company with 55+ in-house repair and service facilities across the U.S. and Canada. Our operations are supported by world-class manufacturing, API & ISO Certified standards, and patented, top tier products engineered for exceptional performance. We provide stable careers, hands on training, and clear opportunities for growth. Our facilities are clean, organized, and fully equipped—offering a professional, modern environment designed to help you build your career.

Position Summary

The Accounts Receivable Administrator is responsible for the accurate and timely preparation of invoices, application of customer payments, and maintenance of accounts receivable records. This role supports the day-to-day AR function by monitoring account balances, resolving discrepancies, and ensuring effective communication with customers and internal stakeholders. The position plays a key role in maintaining data integrity, supporting collections efforts, and ensuring compliance with company policies and procedures.

Basic Employee Responsibilities
Every Q2 Artificial Lift Services employee is expected to conduct themselves in a professional manner.
• Leading by example by following established Quality, Health and Safety policies & procedures.
• Showing respect and pride for facilities and equipment.
• Being responsible – on time for work and taking breaks during designated times.
• Carrying out other tasks from time to time as assigned by a supervisor or request for assistance as needed.
Position Specific Responsibilities
• Ensure timely and accurate preparation and processing of daily invoices
• Review billing data for accuracy, completeness, and compliance with customer requirements prior to invoicing
• Submit invoices through customer portals and third-party platforms in accordance with client specifications
• Track and follow up on submitted invoices to ensure successful delivery and acceptance
• Reconcile customer remittances and apply payments accurately on a daily basis
• Investigate and resolve discrepancies between payments received and invoices issued
• Monitor customer accounts to identify outstanding balances and aging trends
• Follow up on overdue accounts in a professional and timely manner to support collections efforts
• Communicate with customers to resolve discrepancies, short payments, or billing issues
• Respond to internal and external inquiries related to invoices, payments, and account status
• Build and maintain positive working relationships with customers
• Perform regular account reconciliations to ensure accuracy and completeness of records
• Maintain organized and up-to-date documentation of invoicing, payments, and correspondence
• Ensure all records are audit-ready and compliant with company policies
• Collaborate with internal departments (Operations, Sales, Payroll, etc.) to resolve billing inquiries
• Support cross-functional communication to ensure accurate and timely billing information
• Assist with month-end and year-end close activities, including reporting and reconciliations
• Prepare and review accounts receivable reports, including aging summaries
• Identify and recommend opportunities to improve efficiency within accounts receivable processes
• Support implementation of process improvements, tools, or system enhancements
• Adhere to company policies, procedures, and internal controls
Required Minimum Qualifications
• Business Administration Diploma, Accounting Certificate, or equivalent combination of education and experience is considered an asset
• Previous experience in an accounts receivable, accounting, or finance-related role is preferred
• Experience working with ERP systems is considered an asset
• Strong attention to detail with a high level of accuracy in data entry and reconciliation
• Ability to manage high volumes of transactions in a fast-paced environment
• Proficiency with Microsoft Office, particularly Excel
• Strong communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders
• Excellent organizational and time management skills
• Self-motivated with demonstrated initiative and problem-solving ability

Physical Demands
• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of hands and fingers for typing, data entry, and operating office equipment
• Ability to focus on detailed work for extended periods of time
• Occasional standing, walking, or light movement within an office environment
• May be required to lift and carry light office materials (up to 10 lbs) such as files or documents
• Visual acuity required for reading screens, reviewing documents, and performing data entry with accuracy
• Ability to manage tasks in a fast-paced environment with frequent interruptions
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Note we do not accept calls/inquiries from agencies. While we thank all applicants, we will contact only those selected for an interview.