Pyramid Global Hospitality→
Recreation Supervisor at Pyramid… · Wisconsin…
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.What you will have an opportunity to do:
Recreation Supervisor
Dellshire Resort | Opening Spring 2026
Where imagination, wonder, and togetherness come to life in extraordinary style.
Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.
The Recreation Supervisor supports the leadership and coordination of daily recreational, entertainment, and family programming at Dellshire Resort. This position assists in overseeing Recreation Attendants to ensure each guest enjoys engaging, well-organized, and safe activities that reflect the resort’s luxury, adventure, and family-friendly atmosphere. The Recreation Supervisor leads by example, inspiring creativity, energy, and guest connection through exceptional programming and team support.
Why You’ll Love Dellshire
- Be part of a resort that blends luxury and adventure into a storybook setting.
- Work with a team that values creativity, collaboration, and connection.
- Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
What You’ll Do
- Supervise daily recreational and activity operations, including scheduling, setup, execution, and cleanup of programs and events.
- Lead, train, and motivate Activities Attendants and team members to deliver exceptional guest experiences.
- Assist the Recreation Manager with developing and implementing new, innovative activities and themed events for all age groups.
- Coordinate with Food & Beverage, Marketing, and other resort departments to support special events and holiday programs.
- Monitor and manage activity areas such as pools, family recreation zones, VR attractions, and outdoor entertainment spaces.
- Ensure all activities are conducted safely and in compliance with resort and state regulations.
- Maintain accurate inventory of supplies, equipment, and uniforms; assist in ordering as needed.
- Greet guests and promote resort activities and upcoming events with enthusiasm and product knowledge.
- Handle guest questions, feedback, and concerns with professionalism and follow-up.
- Maintain appearance and cleanliness of activity spaces, storage areas, and signage.
- Track attendance, participation, and guest satisfaction metrics to support program evaluation.
- Serve as acting department lead in the absence of the Recreation Manager.
- Uphold Dellshire Resort’s standards of hospitality, presentation, and brand representation at all times.
- Other duties as assigned by Manager.
What are we looking for?
Who You Are
- Minimum two (2) years of experience in recreation, hospitality, or entertainment, with one (1) year in a leadership or supervisory role preferred.
- Strong interpersonal and leadership skills with a passion for guest engagement.
- Ability to create a fun, energetic, and inclusive atmosphere for guests of all ages.
- Excellent communication, organization, and multitasking abilities.
- Basic knowledge of event setup, recreation equipment, and safety practices.
- CPR and First Aid Certification required (or ability to obtain prior to start).
- Food Handler Certification preferred.
- Must be available for flexible scheduling including evenings, weekends, and holidays.
- High school diploma or equivalent required; associate or bachelor’s degree in Recreation, Hospitality, or a related field preferred.
Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every activity tells a story, and every story begins with you.
Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.