Pyramid Global Hospitality→
Pool Server at Pyramid Global Hospitality in Tuxedo, NY
Skills
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!
What you will have an opportunity to do:
The Seasonal Pool Server plays a vital role in delivering a high-end, luxury poolside experience during the summer season. This position is responsible for providing prompt, friendly, and professional food, beverage, and guest service at the resort pool while ensuring all service and cleanliness standards are maintained. The ideal candidate is guest-focused, energetic, and enjoys working outdoors in a fast-paced, team-oriented environment.
Essential Functions:
- Deliver timely and courteous food, beverage and water service to poolside guests.
- Maintain full knowledge of proper service etiquette and adhere to all BRMR service standards.
- Comply with liquor laws and all company policies regarding the sale and service of alcohol.
- Assist with beverage preparation and garnishing when needed.
- Stay up to date on all pool menu items, including daily specials offered at the pool or in Overlook.
- Maintain thorough knowledge of Overlook and On the Rocks menus (lunch and dinner) to answer guest questions and provide recommendations and drive sales through effective upselling.
- Stock poolside service stations with necessary items including paper goods, and service ware at the start of the shift.
- Maintain a clean and organized pool area, including guest tables, chairs, cabanas, and walkways.
- Adjust umbrellas and reposition lounge chairs per guest request.
- Clear and reset tables and lounge chairs after guest use, including removal of dishware and trash.
- Complete opening and closing duties as outlined on the side duty checklist.
- Maintain knowledge of emergency protocols including CPR, Heimlich maneuver, and fire evacuation procedures.
- Attend scheduled team meetings and seasonal training sessions.
- Exhibit a strong commitment to exceptional guest service and teamwork throughout the summer season.
What are we looking for?
Education and Experience:
Previous experience in food & beverage or guest service preferred.
CPR or lifeguard certification is a plus but not required.
Knowledge of safety and sanitation procedures in hospitality environments is beneficial
Skills and Abilities:
Enthusiastic, guest-focused, and comfortable engaging with a luxury clientele.
Strong communication and interpersonal skills.
Ability to multitask and remain composed in a busy outdoor environment.
Attention to detail and commitment to maintaining a polished, professional presence.
Ability to work effectively both independently and as part of a team.
Physical Requirements:
Ability to stand and walk for extended periods (up to 8+ hours).
Must be able to lift, carry, and balance food trays and beverage items up to 30 lbs.
Frequent bending, lifting, reaching, and moving throughout the pool deck.
Comfortable working outdoors in varying summer weather conditions, including heat and sun exposure.
Must be able to navigate crowded areas safely while carrying items.
Compensation: $17.00
$17.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.