Pyramid Global Hospitality→
Housekeeping Manager at Pyramid Global Hospitality in Philadelphia, PA
Skills
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.What you will have an opportunity to do:
The Housekeeping Manager supports the Director of Housekeeping in overseeing the Housekeeping operation of the property, ensuring the highest standards of cleanliness, sanitation, and guest satisfaction. This role involves managing the staff in both departments, providing the training, supplies, and support required to maintain the property guestrooms and public areas in pristine condition. It is preferred that the Housekeeping Manager be familiar with the PMS software used to distribute daily workloads, be able to manage inventories and costs for guestroom supplies, linens, and cleaning equipment. Walk-throughs are a vital part of the daily workload. This individual will be heavily involved in the selection and training of the team, ensuring that Hilton Philadelphia at Penn’s Landing cleanliness standards are adhered to with a premium on working safely in all areas. The Hilton Penn’s Landing is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
What you will be doing:
· Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.
· Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.
· Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.
· Review work procedures and operational opportunities to determine ways to improve processes, performance, and service.
· As necessary, establish new standards to provide the guests the highest quality of service.
· Responsible for the financial success of the housekeeping operation, including cash payroll, expenses, operating equipment, and supplies.
· Responsible for the day-to-day operation needs, tasks and communication within the Housekeeping department.
What you bring to the role:
· 2-3 Years Management Experience.
· Experience in the hospitality industry required, preferably in the Housekeeping department. Union experience is a plus.
· Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
What are we looking for?
Compensation:
$0-
$0Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.