Pyramid Global Hospitality→
Housekeeping Manager at Pyramid Global Hospitality in Gainesville, FL
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Ready to celebrate your next big career win at a level of style and thoughtful accommodations befitting a champion? Take the next step in your career today and become a member of Pyramid Hotel Group’s CARE culture and outstanding career potential! Hotel Eleo at the University of Florida is one of the most exciting collegiate properties in the Pyramid Hotel Group Family. With its contemporary flair, 173 guest rooms, 1,200 square feet of meeting space and signature 3 meal restaurant and bar, it's sure to be one of the best places to work in the Gainesville area. Find out what a career at the Hotel Eleo at the University of Florida with Pyramid Hotel Group can mean for you!What you will have an opportunity to do:
We are seeking a highly motivated, detail-oriented, and customer-focused leader to join our Housekeeping team as a Housekeeping Manager. In this role, you will support the Director of Rooms in overseeing the day-to-day operations of the Housekeeping Department, ensuring exceptional cleanliness standards and an outstanding guest experience.
The ideal candidate has a proven track record of building and leading high-performing teams, leads by example, and demonstrates professionalism and care in every interaction with guests and team members. This individual is passionate about hospitality, committed to continuous learning, and dedicated to supporting their team both personally and professionally.
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Key Responsibilities
• To supervise, direct, and assist in the completion of housekeeping tasks assigned to housekeeping team members.
• Maintain high standards of cleanliness and customer service.
• Support financial performance by managing departmental budgets, controlling labor costs, monitoring expenses, and reviewing monthly profit and loss statements
• Recruit, develop, and mentor team members to build a strong, engaged, and service-driven team
• Ensure effective training programs are in place; implement coaching, career development, and recognition initiatives
• Monitor and manage inventory levels, including linens, cleaning supplies, and guest amenities
• Collaborate with the Front Desk team to manage room inventory and enhance VIP guest programs
• Lead by example to ensure all guest interactions are handled with professionalism, warmth, and efficiency
• Deliver exceptional customer service by actively engaging with guests and anticipating their needs
• Conduct regular inspections of guest rooms and public areas; assign and follow up on deep cleaning projects as needed
• Resolve guest concerns promptly and effectively, creating positive recovery experiences
• Partner closely with Maintenance and Front Desk teams to coordinate daily operations and ensure seamless communication
• Support other departments as needed, maintaining a collaborative and professional work environment
• Perform other related duties as requested by Director of Rooms.
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.