Pyramid Global Hospitality→
Host/ess at Pyramid Global Hospitality in Wisconsin Dells, WI
Skills
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.What you will have an opportunity to do:
Host/ess
Dellshire Resort
Where imagination, wonder, and togetherness come to life in extraordinary style.
Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.
The Host/Hostess is the first point of contact for our guests, creating a welcoming and elevated first impression that reflects the luxury and family-adventure spirit of Dellshire Resort. This position is responsible for greeting guests warmly, managing reservations and seating flow efficiently, and ensuring that every guest begins their dining experience with exceptional hospitality and attention to detail.
Why You’ll Love Dellshire
- Be part of a resort that blends luxury and adventure into a storybook setting.
- Work with a team that values creativity, collaboration, and connection.
- Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
What You’ll Do
- Greet guests with enthusiasm and professionalism upon arrival.
- Manage reservations, waitlists, and table assignments to optimize dining room flow.
- Escort guests to tables and present menus, introducing server as appropriate.
- Communicate estimated wait times and ensure accurate guest updates.
- Answer phone calls, take reservations, and provide accurate information about the restaurant and resort.
- Assist in maintaining cleanliness and organization of the host stand, entrance, and lobby area.
- Coordinate with servers, server assistants, and management to ensure efficient guest seating and turnover.
- Support team members during peak service by resetting tables and assisting as needed.
- Maintain a composed, gracious demeanor in high-volume settings.
- Uphold Dellshire Resort’s standards of service, presentation, and guest engagement at all times.
What are we looking for?
Who You Are
- Previous experience as a host/hostess or in a guest service role preferred.
- Strong interpersonal and communication skills with a naturally friendly and professional presence.
- Ability to multitask and stay calm under pressure in a fast-paced environment.
- Basic computer and POS knowledge preferred (OpenTable or similar system experience a plus).
- Must be 16 years of age or older.
- Flexible availability, including evenings, weekends, and holidays.
Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every [word] tells a story, and every story begins with you.
Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.