IN_Senior Manager_ Senior Delivery Manager_APP… at PwC · Kolkata

IN_Senior Manager_ Senior Delivery Manager_APP TECH_Advisory_Kolkata (early joiners) Location: Kolkata - Magnacon Building Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary:About Us: At PwC, we are at the forefront of digital transformation,leveragingstate-of-the-arttechnology solutions tooptimizebusiness performance. As we expand our footprint, we are seeking an experienced Associate Director for our ServiceNow Pre-Sales team to lead strategic engagements and drive growth. Why Join Us: · Impactful Leadership: Be a key leader in transforming how we deliver value through technology. · Innovative Environment: Work withcutting-edgetechnologies in a forward-thinking setting. · Competitive Rewards: Enjoy a competitive salary and benefits package that recognizes your leadership. · Career Advancement:Access toopportunities for professional growth and leadership development. · Training and Development: Mentor and develop pre-sales staff to enhance theirexpertiseand support career advancement. Responsibilities: A seasoned Delivery Lead with 12+ years of experience in software development and digital transformation to lead enterprise-scale delivery programs. The ideal candidate willbe responsible formanaging cross-functional teams, driving Agile execution, leading pre-sales activities, and ensuringtimelydelivery of complex technology solutions aligned with strategic business goals. Mandatory skill sets: Delivery & Program Management Lead end-to-end delivery of large-scale digital transformation programs across multiple workstreams. Manage cross-functional development teams,optimizeresources, define milestones, and ensuretimelydelivery aligned with strategic businessobjectives. Own engagement management activities including contract preparation, client billing, risk & quality management, project finance management, and stakeholder management. Drive data-driven decision-making to improve delivery outcomes and operational efficiency. Pre-Sales & Customer Engagement Activelyparticipatein pre-sales activities including solution ideation, effort estimation, proposal development, and RFP/RFI responses. Conduct client presentations, demos, and workshops to articulate technical solutions and delivery approaches. Build and nurture strong customer relationships through regular interactions, business reviews, and strategic advisory. Identifyupselling and cross-selling opportunities within existing accounts and contribute to revenue growth. Collaborate with the sales and solutions team to craft compelling value propositions for prospective clients. Agile & Scrum Leadership Champion Agile execution across delivery teams, including facilitating Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives). Act as a Scrum Master / Agile Coach for teams, ensuring adherence to Agile best practices. Set up and manage project tracking tools including components, workflows, and reporting dashboards. Ensure robust risk and quality management practices across all engagements Stakeholder & People Management Collaborate closely with business stakeholders, product owners, and senior leadership to translate business needs into actionable delivery plans. Manage project risks, dependencies, and integration challenges proactively. Lead, mentor, and develop high-performing delivery teams; drive people management and talent development initiatives. Preferred skill sets: · Certifications: Professional certifications are highlyadvantageous. Years of experiencerequired: 10-13years. Education qualification: B.E. /B.Tech/ MCA/M.E/M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, MBA (Master of Business Administration) Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Delivery Management Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism {+ 24 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date June 23, 2026