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Job Description
Quality Assurance Technician - Food Production
Position Overview
Quality Assurance Technician – Food Production
Location: Agawam, MA
Compensation: $24.00–$26.00 per hour, depending on experience
Position Type: Full-Time
Work Hours: 7:30 AM–4:00 PM
Build Your Career with CG Family Foods!
CG Family Foods is seeking a motivated and detail-focused Quality Assurance Technician to support our food manufacturing operations in Agawam, MA.
As a third-generation, family-owned business, we take pride in producing high-quality, savory baked meals that bring people together. Our mission, Creating Food People Love, drives everything we do, from the ingredients we select to the finished products we deliver.
In this hands-on position, you'll work alongside our production team to help maintain food safety standards, monitor product quality, and ensure our manufacturing processes meet established guidelines.
We're looking for someone who enjoys working in a collaborative environment, takes ownership of their responsibilities, and understands the importance of consistency and accuracy in food production.
A Look at Your Day-to-Day
Perform routine quality checks on ingredients, products during manufacturing, and finished goods.
Inspect packaging, labels, product weights, and temperatures to confirm compliance with established specifications.
Monitor production activities to ensure adherence to Good Manufacturing Practices (GMPs) and Critical Control Point (CCP) requirements.
Evaluate product appearance, consistency, and other quality characteristics through visual and sensory inspections.
Identify potential quality issues, document findings, and assist with corrective actions or product holds when necessary.
Review manufacturing records, batch reports, and quality documentation to ensure information is complete and accurate.
Participate in sanitation verification activities, documentation reviews, and environmental monitoring processes.
Communicate quality concerns to production personnel and collaborate on solutions that support food safety and operational efficiency.
Maintain organized and accurate quality control records, reports, and electronic tracking systems.
What Will Help You Succeed
An associate degree or equivalent education, or approximately 6 months to 1 year of relevant experience in manufacturing or quality assurance.
Familiarity with food manufacturing operations, GMP requirements, and quality control practices.
Strong organizational skills and the ability to maintain accurate records.
Comfort using Microsoft Office applications, including Word, Excel, and Outlook.
Effective communication skills and the ability to work cooperatively with different departments.
A proactive mindset with strong attention to detail and a commitment to following established procedures.
Ability to manage multiple responsibilities in a busy production environment.
Ability to lift up to 50 pounds and work in environments with varying temperatures.
English/Spanish bilingual communication skills are preferred but not required.
What CG Family Foods Offers
We recognize that our employees are essential to our success and offer a competitive compensation and benefits package.
Hourly Compensation: $24.00–$26.00 based on qualifications and experience.
Paid Time Off: One week of PTO after 90 days of employment, with an additional week after six months.
Health Coverage: Comprehensive medical insurance options.
Dental Benefits: Dental insurance available at the employee's expense.
Life Insurance: Company-funded coverage equal to one year's gross annual earnings.
Retirement Savings: 401(k) eligibility after one year, including a company match of up to 4%.
Paid Holidays: Nine paid company holidays each year.
The CG Family Foods Difference
Our workplace is built around teamwork, accountability, and a shared commitment to producing exceptional food. As a family-owned organization, we value the contributions of every team member and encourage a positive, supportive work environment.
Our core values guide how we work together:
Respect and appreciate our colleagues and the work we accomplish.
Approach challenges with flexibility and a positive, can-do attitude.
Show up as a reliable, supportive member of the team.
Interested in Joining Our Team?
If you have an eye for detail, an interest in food safety, and a desire to contribute to a quality-driven manufacturing operation, we encourage you to apply.
Apply today to explore an opportunity with CG Family Foods and help us continue Creating Food People Love!
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