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Services Solution Expert at Pure Storage in Remote
Skills
Job Description
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As a Services Solutions Expert, you will be the strategic architect driving customer success across our Commercial and mid-market segments by transforming complex technical needs into outcome-based service motions. You will accelerate time-to-value for the Everpure Platform by de-risking migrations and maximizing platform impact through "Adopt, Deploy, and Optimize" strategies. Collaborating daily with Product AEs, Channel partners, and Advanced Services delivery, you will bridge the gap between product capability and operational excellence. This is a high-impact opportunity to own a meaningful services pipeline and establish the repeatable playbooks that define our market growth.
WHAT YOU'LL DO
- Architect Outcome-Based Solutions: Lead services discovery to translate customer business goals and infrastructure constraints into clear, executable service scopes that reduce deployment risk and accelerate platform adoption.
- Drive Strategic Attach & Pipeline Growth: Proactively identify and attach professional and lifecycle services to hardware/software deals, maintaining rigorous SFDC hygiene to ensure accurate forecasting and deal discipline.
- Enable Sales Velocity: Act as a specialized overlay for Account Executives, empowering them to articulate the value of risk reduction and lifecycle outcomes to IT managers and operations stakeholders.
- Scale Commercial Playbooks: Identify and apply repeatable service patterns across Commercial and SLED accounts, utilizing standard offers and automation initiatives to drive consistency at scale.
- Collaborate for Execution: Partner with Scoping, Legal, and Advanced Services delivery teams to ensure seamless handoffs, ensuring every closed deal is executable and aligned with customer expectations.
WHAT YOU"LL BRING....
- Experience: 2–5 years of experience in Technical sales, services sales, or an overlay / solutions specialist role, with exposure to infrastructure, cloud, storage, or enterprise IT
- Consultative selling fundamentals: discovery, qualification, objection handling, and value-based positioning.
- Experience: Selling into Commercial, Small, Mid-Market, Corporate, and SLED accounts.
- Familiarity: With infrastructure projects such as migrations, workshops, automation initiatives, or lifecycle services is required.
- Consultative Sales Expertise: Proven ability to lead technical discovery, handle complex objections, and position value-based solutions within infrastructure, cloud, or enterprise IT environments.
- Operational Discipline: Experience managing a high-volume services pipeline within a CRM (SFDC), with a sharp eye for pattern recognition and the ability to distinguish between standard motions and complex escalations.
- Strategic Communication: Exceptional ability to simplify technical services into clear business outcomes for busy stakeholders, moving with the velocity required for the Commercial and mid-market segments.
- Comfort talking about value, risk, and outcomes, not just SKUs and features.
- Collaborative Mindset: A "no lone-wolf" approach to success, with a demonstrated history of partnering with cross-functional teams and channel partners to achieve shared revenue and delivery goals.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.