(Junior) Specialist IT Service Delivery at Puma · PUMA Way…

(Junior) Specialist IT Service Delivery

Location: PUMA Way Headquarters

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• 1st and 2nd level support of the IT for PUMA SE and all supported locations
• Local Service Desk and IT Hotline / User Helpdesk
• Client Lifecycle and Asset Management
• Support of standard software and company-specific software
• IT Service Fulfillment and Service Request Fulfillment
• User Onboarding and Training initiatives
• Technical support for meeting and collaboration services.

YOUR TALENT

• Successfully completed studies in the field of IT or comparable field
• Deep understanding of Hardware: MacBook, iMac, iPhone, Notebook, Desktop, Printer, Peripherals
• Good knowledge about Windows11, macOS, O365, Software Deployment, Video Conferencing, AD User Management Tool
• High level service orientation and problem-solving mindset
• Good communication skills and strong team player
• Excellent organizational and documentation skills
• Flexible to continuously learn
• Fluent in German or English, other language is a plus.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.