Event Workforce Manager at Puma in London, England, GB

The Job

The Job This role is responsible for leading event workforce planning and operations for freelancers, casual/temporary, and internal staff. This position has a strong focus on managing the partnership with an event staffing agency and planning the staffing operation for merchandise stalls at F1 races globally.

As official retail partner for Formula One, stichd oversees and manages all trackside merchandise operations at the vast majority of F1 races with the objective of delivering a best in-class experience for F1 fans across all applicable events.

Your Mission

Workforce Planning:

• Create and manage the workforce planning matrix’s for each race, meeting deadlines and ensuring compliancy in each working region.
• Coordinate staff schedules, timings and journeys to ensure efficient and effective staff deployment.
• Coordinate access to site including parking, walking routes and accreditation.

Stakeholder Liaison/Management:

• Forge positive relationships with internal and external stakeholders. \
• Manage the partnership between STICHD and external event staffing agencies to guarantee compliancy, budget control, streamlined processes, and to ensure the right people are hired for the roles.
• Ensure staffing agencies fulfill contractual obligations.
• Work closely with each area of STICHD’s Retail Trackside team to plan and deliver workforce needs at each level: Retail, Travel, Event Delivery, Finance & HR.
• Work closely with the travel team to coordinate STICHD internal core team’s travel & VISA requirements.
• Work closely with F1 Event Delivery & Accreditation teams to ensure smooth workforce operations.

Project & Systems Management:

• Develop the Workforce planning tool (Rosterfy).
• Manage purchase orders and reconciliations through the procurement platform (medius).
• Manage all accreditation requirements through F1 & venue accreditation systems.

Onsite Operations:

• Support the local staffing agency with their check-in and staff deployment.
• Support local teams in establishment of their Workforce Functional Areas, including operational documentation, service levels.
• Ensure stichd workforce standards and expectations are met.
• Plan & oversee distribution of key welfare items required for workforce on site.

Budgeting, reporting, forecasting:

• Manage race staffing budgets and ensure staffing requirements work within these budgets, challenging any requests which exceed them.
• Challenge headcount requests which exceed budget or need, whilst managing any risk to the quality of the onsite operation.

Your Talent

• 4+ years working in events, workforce, people operations or project management;
• Proven experience in developing systems, tools and policies in a high-volume workforce environment;
• Proven successful relationship management in a fast paced environment;
• Ability to work seamlessly within different cultures;
• Experienced in all MS Office programmes (Word, Excel, PowerPoint);
• Excellent organisational and planning skills;
• A people person with a positive outlook.

Nice to have:

• Driving license and comfortable driving in different countries;
• Previous experience using a Workforce Management System (e.g. Rosterfy);
• Previous experience using payment/procurement tools;
• Previous experience with large scale accreditation systems.

We Offer

• Full time position (37,5 hours per week)
• Paid vacation leave 25 days per annum plus national leave days;
• Bonus : hier het bonusplan invullen
• Business mobile phone;
• Pension Plan, according to legal UK standards (employee contribution is 5%, employers’ is 3%, makes total 8% pension contribution);
• Educational materials and expenses, subject to management approval;
• Access to Puma Village and access to PUMA staff website with flexible benefits;
• Access to Classpass;
• Employee discount on (own) products;
• Eligibility for any additional employee benefits that the company may provide in the future.

About Us

We like to think of ourselves as a family of experts.

Ok, we know what you’re thinking: at over 700 members, that’s a pretty big family. But what we really mean is that, whatever our skills or our story, whatever the task or the time pressure, we’re in it together. Pushing each other, backing each other and believing in each other, always.

We’re one STICHD. And that matters, because this one company does a lot.

We partner with some of the world’s most iconic brands to create products that people love. From socks and underwear to swim and fanwear. From PUMA and Levi’s to Formula 1 and Manchester City. From design and logistics to retail and events. From our HQ in the Netherlands to sales offices and logistics centres all over the world. Like we said: a lot.

Why join us?

Because at STICHD, you get the best of both worlds. The buzz and exposure of working on a global scale with the world’s biggest brands. The freedom and flexibility to find your own passion and follow your own path. But most of all, because we care. We really care. About our brands and products. About each package and every fan’s experience. About one another.

We have some amazing people at STICHD. People with different backgrounds and skillsets, perspectives and personalities. Global leaders in their field who always stay curious, grounded and never stop learning.

Does this sound like it could be you? Click ‘apply’ and show us what you’ve got!

AQCUISITION AS A RESULT OF VACANIES IS NOT APPRECIATED

STICHD provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at STICHD and PUMA, and we do not tolerate any form of harassment or discrimination.

At STICHD and PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.