Medical Assistant at Pulse Primary Care in Battle Creek, MI

Position Summary

The Medical Assistant plays a key role in supporting the physicians and healthcare

providers at Pulse Primary Care. You will perform both clinical and administrative duties,

ensuring that patients receive timely, efficient, and compassionate care. From assisting in

medical procedures to managing front office tasks, you will help maintain the smooth

operation of our clinics while fostering a welcoming environment for patients.

Key Responsibilities

• Assist healthcare providers with patient care, including exams, procedures, and

preventative care services.

• Maintain efficient patient flow by preparing exam rooms, checking patients in, and

managing appointment schedules.

• Perform clinical tasks, such as taking patient vitals, administering vaccinations, and

processing lab tests under provider supervision.

• Manage front office tasks, including scheduling appointments, handling insurance

forms, and answering phone calls when necessary.

• Ensure exam rooms are fully stocked with necessary supplies and equipment,

placing orders as needed.

• Act as a liaison between the clinic, outside healthcare facilities, and insurance

agencies.

• Stay up to date on clinic protocols and ensure compliance with safety, quality, and

regulatory standards.

• Provide cross-coverage for other departments or clinic locations as required.

• Deliver excellent customer service and contribute to an environment focused on

patient-centered care.

Qualifications:

• High school diploma or GED required.

• Completion of a certified Medical Assistant program or equivalent training

preferred.

• Prior experience in a healthcare setting, especially in a primary care environment, is

a plus.

• Current CPR certification or willingness to obtain upon hire.

• Strong attention to detail with excellent organizational skills.

• Proficient in EMR systems and general computer usage.

• Ability to multitask and work in a fast-paced environment.

• Compassionate, empathetic, and strong communication skills with a focus on

patient-centered care.

• Bilingual skills (if applicable) are a plus.

OTHER DUTIES AND RESPONSIBILITIES:

• Maintain a safe work environment

• Perform other duties and responsibilities as assigned