Senior AI Engineer (Copilot Studio) at Publicis · San José

Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

• We are seeking Copilot Engineers with hands-on experience building AI agents that solve real business problems.
• In this role, you will design, build, and evolve Microsoft Copilot and Copilot Studio–based agents, integrating them into enterprise systems and workflows.
• You will work closely with product, engineering, and business stakeholders to deliver responsible, scalable AI solutions that drive measurable impact.
• At Publicis Sapient, you will build what matters—moving beyond experimentation to production-grade AI solutions used by real teams and clients.

Your Impact

• Design, build, and deploy AI agents using Microsoft Copilot and Copilot Studio for real-world enterprise use cases.
• Translate business requirements into agent workflows, conversation logic, and integrations.
• Integrate Copilot agents with enterprise systems, APIs, and business workflows across the Microsoft ecosystem.
• Continuously improve agent performance through testing, iteration, and user feedback.
• Apply governance, security, and Responsible AI principles throughout the agent lifecycle.
• Collaborate with cross-functional teams to ensure AI solutions are scalable, maintainable, and aligned to business outcomes.

Qualifications

Skills & Experience

• 5+ years of experience in development.
• Hands-on experience building AI agents using Microsoft Copilot and Copilot Studio.
• Strong understanding of agent workflow design, orchestration, and lifecycle management.
• Experience working with the Microsoft Power Platform (e.g., Power Automate, Power Apps).
• Proven ability to integrate agents with APIs, data sources, and enterprise systems.
• Working knowledge of testing strategies, monitoring, and iterative improvement for AI solutions.
• Solid understanding of AI governance, security, and Responsible AI practices in enterprise environments.
• Ability to clearly communicate technical concepts to both technical and non-technical stakeholders.

Set Yourself Apart With

• Experience delivering production-grade Copilot agents used by business teams at scale.
• Familiarity with enterprise compliance, risk, and governance frameworks for AI solutions.
• Experience modernizing or automating workflows using Copilot-driven solutions.
• Curiosity and a learning mindset around emerging Microsoft AI and Copilot capabilities.
• Experience working in consulting or client-facing environments, delivering outcomes rather than proofs of concept.

Additional information

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com