Customer Service - Self Storage Manager at Public Storage · Gardena

Summary: Public Storage is the self-storage industry leader and is currently hiring for the position of Self Storage Manager. The role involves managing multiple properties, assisting customers with their storage needs, conducting daily inspections, and handling cash transactions and customer accounts. Responsibilities: - Property Managers may be required to drive to multiple properties and perform bank cash deposits - Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts - Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy - Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space Required Qualifications: - Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies - Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business Required Skills: Cash Handling, Bank Deposits, Lease Agreement Processing, Delinquent Account Management, Reservation Management, Inventory Inspection, Driving with Valid License, Customer Service Benefits: Medical, Dental, Vision, 401k with match, Paid time off, Sick time, Flex spending, Company paid life, Accidental death insurance, Exclusive vendor discounts, Mileage reimbursement