Customer Service - Self Storage Manager at Public Storage · Gastonia

Summary: Public Storage is the self-storage industry leader and they are Hiring Now! The Customer Service - Self Storage Manager is responsible for managing multiple locations, assessing customer storage needs, conducting daily inspections, and ensuring customer payments are current. Responsibilities: - Our Property Managers get to work independently at multiple locations; spending time both inside and outside - We assess customer storage needs and make suggestions, including selling packing and moving supplies - Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent - Auditing cash drawers and making bank deposits are part of the daily business - We help keep our customers current with payments and make reminder and collection calls when required - Ability to transport lift/move items weighing up to 35 pounds - Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors - Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris Required Qualifications: - Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies - Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) - Ability to transport lift/move items weighing up to 35 pounds - Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors - Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris Required Skills: Customer service experience Important Skills: Sales experience, Valid driver’s license Benefits: Medical, Dental, Vision, 401k with match, Paid time off, Sick time, Flex spending, Company paid life, Accidental death insurance, Exclusive vendor discounts, Mileage reimbursement