Resident Manager (Onsite, Part-time) at PTLA Real… · Concord

Summary: PTLA Real Estate Group is seeking a part-time Resident Manager to assist with property management responsibilities. The role involves maintaining property curb appeal, ensuring safety, and handling basic maintenance tasks while offering a flexible schedule. Responsibilities: - Daily inspection of all community grounds and facilities. Notify the Property Management Staff of any maintenance needs and issues - Clean exterior walkways and common areas, including removing all litter and debris from the building grounds, including city sidewalks, gutters and general marketing perimeter surrounding the building. Property Management Team should be notified of excess clean up - Clean property facilities, including, where applicable, laundry room(s), mailbox area(s), pool area(s), etc - Check and replace, or request replacement of, exterior lighting - Monitor trash and recycling to ensure scheduled pick-ups occur. Notify Property Management Team of repeat issues. Clean trash and recycling areas; break down oversized boxes, small furniture, and compact trash bin contents, as needed. Report large items to the Management Team - Keep inventory of general maintenance/cleaning supplies and notify Property Management Team of supplies needed - Ensure storage areas are always locked when not in use - Attend periodic onsite and teleconference meetings with Property Management Team - Attend annual safety training that may be required - Notify Property Management Team when tenants are not complying with rules and regulations. Notification should be timely and well documented, including tenant name(s), unit number(s), date, time, and details regarding the infraction - Serve as emergency contact; notify Property Management Team of safety issues and notify authorities of life-threatening issues (police, fire, etc.) - Maintain and update resident files and records in a computerized resident management system - Handle phone calls and inquiries with professionalism and excellent etiquette - Assist with regulatory and preventative maintenance unit inspections - Respond to emergencies issues including taking phone calls, contacting vendors, taking photos, writing preliminary incident reports, and reporting incidents to and following up with Property Management Team - Light landscape work, including, but not limited to pulling weeds, watering planters, and raking leaves - Deliver resident communication and legal documents/notices, as instructed by Property Management Team, in conformance with government and regulatory requirements - Monitor parking spaces, issue citations and request tow of cars that are improperly parked, abandoned or in spaces assigned to another resident. Additionally, audit that all income baring parking spaces are only used by persons with parking agreements for that space Required Qualifications: - Part-time role, 5 hours a week, 1/3 rent discount available - Daily inspection of all community grounds and facilities. Notify the Property Management Staff of any maintenance needs and issues - Clean exterior walkways and common areas, including removing all litter and debris from the building grounds, including city sidewalks, gutters and general marketing perimeter surrounding the building. Property Management Team should be notified of excess clean up - Clean property facilities, including, where applicable, laundry room(s), mailbox area(s), pool area(s), etc - Check and replace, or request replacement of, exterior lighting - Monitor trash and recycling to ensure scheduled pick-ups occur. Notify Property Management Team of repeat issues. Clean trash and recycling areas; break down oversized boxes, small furniture, and compact trash bin contents, as needed. Report large items to the Management Team - Keep inventory of general maintenance/cleaning supplies and notify Property Management Team of supplies needed - Ensure storage areas are always locked when not in use - Attend periodic onsite and teleconference meetings with Property Management Team - Attend annual safety training that may be required - Notify Property Management Team when tenants are not complying with rules and regulations. Notification should be timely and well documented, including tenant name(s), unit number(s), date, time, and details regarding the infraction - Serve as emergency contact; notify Property Management Team of safety issues and notify authorities of life-threatening issues (police, fire, etc.) - English (Required) Preferred Qualifications: - Previous experience in property management or a similar role is preferred - Strong organizational skills with the ability to multitask and prioritize responsibilities - Excellent communication skills, both written and verbal - Proficient in using computer software for data entry and record keeping Required Skills: Property Management, Computer Software for Data Entry, Record Keeping Benefits: 1/3 rent discount available