Community Manager at PTLA Real Estate Group in Hayward, CA

Pay: $30.00 per hour

IMPORTANT REQUIREMENTS

• Two different properties, so reliable transportation is required
• Must live onsite at designated property
• Bilingual in Spanish required

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Manages core business processes, including leasing, resident relations, marketing, maintenance, vendor relations, etc
• Works closely with the Portfolio Manager to achieve optimum new lease and renewal pricing
• Develops strategies and executes action plans to align property goals with company goals
• Exhibits role model behavior in customer service and professionalism
• Oversees community administrative and reporting functions; partners with Accounting Department to ensure accurate financial reporting
• Maintains property cleanliness and curb appeal
• Adheres to the letter and spirit of Fair Housing and Employment laws. Ensures the same level of compliance from all team members.
• Completes additional tasks or projects as assigned by the Portfolio Manager

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

EXPERIENCE

• Minimum 2 years of property management and leasing experience
• Experience with Entrata property management system a plus
• Customer service experience

BENEFITS

• Generous Medical, Dental, Vision, Long-term Disability, and Short-term Disability plans
• 15 days of Paid Time Off; 10.5 paid holidays
• 401(k) plan
• Rent compensated in addition to $30/hr compensation

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• English (Required)
• Spanish (Required)

Work Location: In person