Patient Services Coordinator at PT Solutions in Appleton, WI

PATIENT SERVICES COORDINATOR Job Locations US-WI-Appleton ID 2026-17435 Category Front Office Support Position Type Full Time Min USD $18.50/Yr. Max USD $22.95/Yr. Location/Org Data : Name Milky Way JOB OVERVIEW & RESPONSIBILITIES Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.   In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need—quickly and confidently.   At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!    Clinic Address: N496 Milky Way Appleton, Wisconsin 54915   What You Will Get    In addition to the standard benefit offering, you can expect to receive:  • Competitive compensation with ability to earn performance-based incentives • Professional development through strategic internal platforms • Opportunity for career progression with a nationwide physical therapy practice • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) • Reimbursement for endurance race entry fees  QUALIFICATIONS & PAY RANGE Your Responsibilities as a Patient Service Coordinator • Reconcile patient payments and units billed while following HIPAA guidelines • Follow appropriate processes for Insurance Verification and/or benefits management • Obtain authorization and/or prior authorization • Over the counter collections and reconciliation of all charges weekly and monthly • Maintain relationships with patients, providers, clinicians, and internal operational departments Qualifications  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). • 1-2 years of customer service experience (experience with healthcare preferred). Schedule • Full Time Compensation   Pay Range: $18.50-22.95/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position) COMPANY OVERVIEW A Mission That Moves Us    At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.     Join us and transform care. Let’s go further together.    Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions   Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.   We are an equal opportunity employer and welcome all qualified candidates to apply.  OPTIONS Apply for this job onlineApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by iCIMS www.icims.com