Employer Services Analyst I at PSRS/PEERS in Jefferson City, MO

Employer Services Analyst I

Location: Jefferson City, MO, United States

Are you ready to apply your analytical expertise in a role that truly matters? PSRS/PEERS is seeking an Employer Services Analyst to join our Employer Services team. This position is more than a data role—it’s an opportunity to make a lasting impact on the financial security of thousands of educators and public employees across the state.

As an Employer Services Analyst, you will be at the center of accuracy and trust. Every calculation you verify, every discrepancy you resolve, and every employer you assist ensures that members receive the benefits they’ve earned. You’ll work closely with school districts and public employers, guiding them through complex reporting requirements and compliance standards. Your expertise will safeguard member accounts, ensure timely benefit processing, and help employers fulfill their responsibilities with confidence.

If you thrive on problem-solving, precision, and building strong relationships, this role offers the perfect combination of technical challenge and meaningful service. Join us and become part of a mission-driven team where your work protects the financial future of Missouri’s educators and public servants.

Salary: $52,686 - $59,273

Pay within advertised range is commensurate with education and experience.

Job Type: Full-time with benefits

Location: Jefferson City, Missouri. Hybrid work options available after training.

About PSRS/PEERS

PSRS/PEERS is the largest defined benefit pension plan in the state of Missouri, proudly serving over 320,000 members. In partnership with Missouri’s public-school districts, we are committed to providing secure and reliable retirement benefits to the state’s dedicated educators and education employees.

Our Employer Services team operates from our newly remodeled and expanded headquarters at 3210 West Truman Boulevard in Jefferson City, Missouri. Designed with both innovation and comfort in mind, our facility features state-of-the-art technology, advanced security, ergonomic workspaces, and collaborative areas that foster teamwork and productivity.

We offer a flexible, employee-friendly work environment with ample on-site parking and scheduling flexibility within our standard office hours of 7:30 a.m. to 4:30 p.m., Monday through Friday.

Your Role at a Glance

As an Employer Services Analyst, you will work directly with employers to ensure the accuracy of contribution, service, and compensation data—information that is essential for calculating and delivering retirement benefits. You will analyze employer-submitted data, identify and resolve discrepancies, and provide guidance on reporting and eligibility requirements. Your work will involve monitoring submissions to maintain accurate member accounts, verifying retirement eligibility, and performing audits on salary and service records.

You will also play a key role in monthly processes, investigating salary variances, coordinating with Member Services and Accounting on benefit suspensions and reinstatements, and generating audit reports. In addition, you will review and reconcile employer statements, process adjustments, and analyze GASB 68 submissions in collaboration with Internal Audit. Beyond data analysis, you will help maintain educational resources such as newsletters and online learning tools and serve as a resource during employer training sessions held throughout the state.

This position blends analytical work, problem-solving, and relationship-building, making it ideal for someone who values precision and enjoys supporting others in achieving compliance and accuracy.

Job Requirements

The ideal candidate for this role is someone who combines strong analytical skills with a commitment to accuracy and exceptional service. You should have a bachelor’s degree in business administration or a related field, three years of experience in accounting, auditing, or payroll preferred. Experience with pension systems or employer reporting processes is preferred, and relevant experience with PSRS/PEERS may be considered in lieu of a degree.

Success in this position requires a sharp eye for detail and the ability to interpret and apply complex policies and regulations. You’ll need to be comfortable analyzing contribution, service, and compensation data, identifying discrepancies, and implementing corrective actions. Proficiency in Microsoft Office—particularly Excel, Word, Outlook, and PowerPoint is essential, as is the ability to learn and navigate specialized reporting systems.

Strong communication skills are critical. You’ll interact with employers across Missouri, providing guidance on reporting requirements and troubleshooting technical issues. The ability to explain complex information clearly and professionally is key. You should also be highly organized, capable of managing multiple priorities, and able to work independently while collaborating effectively with internal teams.

This position requires occasional in-state travel, including overnight stays, to support employer training sessions and outreach efforts. A valid Missouri driver’s license is required for use of company vehicles. In return, you’ll gain valuable experience in auditing, compliance, and employer relations while contributing to a mission-driven organization that values integrity, service, and continuous learning.

Together Toward Success

Joining PSRS/PEERS as an Employer Services Analyst means stepping into a role where your work truly matters—and where your growth is a priority. From day one, you’ll develop a deep understanding of how pension systems operate and why accuracy and compliance are essential to the financial security of thousands of educators and public employees across Missouri.

You’ll gain hands-on experience analyzing complex contribution, service, and compensation data, learning how to identify discrepancies and resolve issues with confidence. You’ll become skilled at interpreting regulations, applying policies, and ensuring compliance—all while strengthening your ability to communicate clearly and effectively with employers statewide. This role will sharpen your problem-solving skills and teach you how to turn technical challenges into practical solutions.

Beyond technical expertise, you’ll build strong professional relationships and develop public speaking skills by assisting with employer training sessions and educational resources. You’ll learn to collaborate across departments, gaining insight into auditing, accounting, and member services processes. Over time, you’ll master advanced reporting tools, refine your organizational skills, and become a trusted resource for employers navigating complex requirements.

Professional development is woven into the role. You’ll participate in ongoing training, attend in-state conferences, and stay current on industry best practices—ensuring your knowledge grows as your career does. This position offers not just a job, but a foundation for long-term success in a mission-driven organization.

Why You’ll Love Working at PSRS/PEERS

At PSRS/PEERS, we believe in supporting our employees as much as they support our mission. We offer a flexible, employee-friendly work environment with opportunities to telecommute and maintain a healthy work-life balance. Our comprehensive benefits package includes a robust Health Savings Account (HSA), vision and dental coverage, and membership in a defined benefit pension plan that provides lifetime retirement benefits with just five years of vesting.

Time off is generous— employees start with three weeks of paid vacation and three weeks of sick leave annually, in addition to 12 paid holidays each year. We also invest in your growth, offering tuition assistance, ongoing training and professional development opportunities. High-performing team members may be invited to participate in our leadership development program.

Beyond professional development, we foster a sense of community and connection through on-site and off-site events, volunteer initiatives, and employee-driven charitable efforts organized by our employee fund— creating countless ways to get involved and stay engaged.