Receptionist at PSG Insure in Centurion, Gauteng

Job description:

Excellent telephone Etiquette

Knowledge of how to operate the Lind phone system

Answering and directing incoming and outgoing calls to the appropriate departments.

Always be professional.

Accurate boardroom bookings daily.

Attend to walk-in clients and confirm with managers or staff via Teams or emails.

Sending of correct messages to Managers and staff on Teams.

Receiving deliveries and notifying staff to collect packages.

Correctly capturing Claim documents on an Excel Spreadsheet daily

Always keep the reception area clean.

Support the smooth flow of internal and external communication.

Attending to maintenance walk-ins.

Execute administrative tasks

Assist with departmental administration.

Minimum: Matric / Grade 12 (or equivalent).

Proficient in English (and additional languages an advantage).

Strong verbal/inter-personal and written communication skills.

Skill proficiency in Microsoft Office and basic office equipment.

Excellent organizational abilities with a keen eye for detail.

Prior experience in a receptionist, front office, or call-centre environment is preferred.

Knowledge of switchboard/telephone systems advantageous.

Positive Attitude, Organised professionalism, accuracy, honesty, punctuality, and patience.

Personal Attributes

• Professional, friendly, and clear telephone manner.
• Excellent interpersonal and customer service skills.
• Ability to remain calm and courteous under pressure.
• Well-groomed, with a neat and professional appearance.
• Strong organisational skills and attention to detail.

Other Requirements

• Ability to handle confidential information with discretion.
• Punctual and reliable.
• Flexibility to adapt to office demands (e.g. assisting with reception/admin tasks).

Pay: R4 300,00 - R15 000,00 per month

Work Location: In person