Clerk V, Bed Reservation (Bed… at Providence… · Vancouver

Summary

**JOB SUMMARY:**Reporting to the Manager/Supervisor, the Clerk V, Bed Reservation registers patients (including inpatients, outpatients, ambulatory care patients and emergency patients) in the computerized admission/discharge/transfer system. Processes preadmissions, admissions, and discharges. Prints, reviews and/or maintains list of available beds. If requested, compares patient information to available beds and provides available bed options to appropriate clinical staff. Liaises with and/or receives information from nursing/physician personnel on unit regarding bed assignment. Enters bed assignment in bed booking roster as directed or as per specific established procedures. The position also obtains autopsy consents from next of kin and performs release of body processes for the deceased. Maintains and prints a variety of computer-generated files and reports on patient registration information. Performs other related clerical duties as required.**QUALIFICATIONS:**Education, Training, and Experience Grade 12, three (3) years’ recent, related experience or an equivalent combination of education, training, and experience. Skills and Abilities • Ability to keyboard 40 wpm. • Knowledge of medical terminology. • Ability to communicate effectively both verbally and in writing. • Ability to deal with others effectively. • Ability to organize work. • Ability to operate related equipment. • Physical ability to carry out the duties of the position.Obtains information necessary from physician and Coroner's office in order to record and maintain files on patient deaths. Contacts appropriate individuals, departments and/or organizations, such as Pathology, Funeral Homes, Public Trustee and Police etc., regarding autopsy, body removal and body release information and applicable authorizations/permits. Contacts and obtains consent signatures or witnessed verbal consents from appropriate next of kin for autopsies. Interviews patients, relatives and/or family to obtain registration information, such as relevant personal and demographic information and responsibility for payment, and registers patient in the computerized admission/discharge/transfer system. Processes preadmissions. Completes and prints registration forms related to the documentation of patients and forwards this information to appropriate departments. Obtains signatures as appropriate. Prepares and applies identity bands to patients. Accesses HealthNet or PharmNet as required to determine the patient's healthcare number (PHN) or assigns a new PHN or prints patient medication profile if required. Searches other databases as required. Receives payments for non-resident and self-pay charges and medical/surgical supplies; issues receipts; explains hospital policy regarding deposits and room differentials. Prints, reviews and/or maintains list of available beds. If requested, compares patient information to available beds and provides available bed options to appropriate clinical staff. Liaises with and/or receives information from nursing/physician personnel on unit regarding bed assignment. Enters bed assignment in bed booking roster as directed or as per specific established procedures. Receives calls and request forms regarding patient transfers to and from other health care facilities, physicians, Air Ambulance, Patient Transport network. Refers caller to appropriate facility as per demographics and/or refers request to appropriate personnel. Maintains and prints a variety of files such as Priority Medical Admission, Medical Admissions, Surgical admissions, bed statistics, patient cancellations and add ons. Responds to patient and visitor requests for information and directions in accordance with department standards. Receives and records patient valuables for safekeeping if required at assigned site as per established procedures. Escorts patients or arranges to have patients escorted to nursing units/treatment areas when needed. Follows established quality assurance procedures by reviewing and editing patient data; produces audit reports as requested. Notifies appropriate personnel of various alarms at the assigned site according to established procedures. As required, performs clerical duties such as booking appointments, answering phones, and giving directions; photocopies, faxes or distributes documents; notifies Supervisor/Manager of depleted stationery supplies. Demonstrates own work procedures to co-workers and students. Performs other related duties as assigned.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required