Regulatory Compliance Specialist II… at Protective Life · Birmingham

Summary: Protective is a company dedicated to helping protect customers against life’s uncertainties. They are seeking a Regulatory Compliance Specialist II to ensure claims processes meet state insurance requirements through the application of regulatory knowledge and legal research skills. Responsibilities: - Apply statutory and regulatory requirements to real world claims scenarios across insurance products, escalating novel or complex issues as appropriate - Conduct targeted legal and regulatory research and provide clear, operationally focused guidance to claims and servicing partners - Support regulatory compliance efforts, including participation in complex claim investigations in collaboration with Claims, Legal, and Compliance teams - Review estate related documents (such as trusts, powers of attorney, divorce decrees, and court orders) to support accurate and compliant claim determinations - Assist with Market Conduct exams and regulatory inquiries by coordinating information and drafting or reviewing responses for state insurance departments - Develop training materials, job aids, and reference tools to support consistent claims handling and operational procedures - Analyze data to identify trends and support performance improvement recommendations within claims operations Required Qualifications: - Bachelor's degree or equivalent experience - 1–3 years of experience in legal research, regulatory compliance, insurance operations, or a related field - Strong written and verbal communication skills, with the ability to translate regulatory requirements into practical guidance - Analytical mindset with attention to detail and sound judgment - Ability to work independently within established frameworks while collaborating effectively across teams Preferred Qualifications: - Experience in insurance claims, compliance, or regulatory support - Familiarity with state insurance regulations - Juris Doctor (JD) or paralegal background (preferred, not required) Required Skills: Regulatory compliance, Legal research, Insurance claims, State insurance regulations, Claims operations, Market Conduct exams, Regulatory inquiries, Estate document review Benefits: Comprehensive health, dental and vision insurance, Mental health benefits, Employee assistance program, Paid time off, Paid parental leave, Short-term disability, Cultural observance day, Contributions to healthcare accounts, Pension plan, 401(k) plan with Company matching, ProHealth Rewards