Banquet Houseperson at Proper Hospitality in Miami Beach, FL

The Shelborne by Proper

The Shelborne Miami Beach is an iconic Art Deco destination reimagined for a new generation. Rooted in Miami Beach history and energized by contemporary culture, the property is designed to be a social anchor for locals, travelers, hotel guests, and members alike. Our nightlife venues — including the Lobby Bar and the intimate Little Torch cocktail lounge — are intended to be lived-in, magnetic, and culturally relevant, not programmed from a distance.

Art, fashion, wellness, and music are central to Miami’s cultural identity and core to The Shelborne’s point of view.

Job Summary:

The Banquet Houseperson is responsible for supporting the setup, maintenance, and breakdown of banquet events, ensuring that all event spaces are prepared and maintained according to the specifications. You will work closely with the banquet and event teams to ensure that all equipment, furnishings, and supplies are ready for use, providing a seamless event experience. The Banquet Houseperson plays a key role in maintaining the cleanliness and organization of event spaces before, during, and after events.

Essential Job Duties and Responsibilities

• Event Setup & Breakdown:
  • Assist in setting up banquet spaces, including arranging tables, chairs, linens, glassware, and other event-specific items as per the banquet event orders.
  • Ensure that all equipment and furniture are arranged in a timely manner, adhering to client and event specifications.
  • Break down and clean up banquet spaces after events, returning furniture and equipment to their proper storage areas and ensuring all spaces are tidy and presentable.
• Equipment & Supplies Management:
  • Assist with the inventory and organization of banquet equipment, ensuring that all items are in good condition and ready for use.
  • Deliver and retrieve items from storage areas, including chairs, tables, podiums, A/V equipment, and any other necessary event supplies.
  • Ensure the proper handling and transportation of heavy or delicate items to avoid damage during setup, breakdown, or storage.
• Assisting Event Operations:
  • Assist the banquet team by providing necessary support during events, such as setting up food and beverage stations, providing additional equipment, or assisting with guest requests.
  • Maintain a clean and safe work environment, including ensuring clear pathways and proper disposal of trash and debris during events.
  • Communicate effectively with the banquet staff, ensuring that any needs or requests from event managers are addressed promptly.
• Cleanliness & Maintenance:
  • Ensure that banquet areas, back-of-house areas, and service stations are kept clean and organized at all times.
  • Perform routine cleaning tasks, including sweeping, mopping, dusting, and removing trash, in banquet spaces before, during, and after events.
  • Ensure that restroom facilities near banquet areas are clean and stocked with necessary supplies.
• Health & Safety Compliance:
  • Follow all health and safety standards, including proper lifting techniques and maintaining a safe working environment.
  • Ensure compliance with local health regulations, including the proper handling and disposal of food and beverage waste.
  • Report any safety hazards, broken equipment, or facility issues to the appropriate supervisor for immediate resolution.

Education and/or Experience

• High school diploma or equivalent preferred.
• Previous experience in a banquet or event setting preferred, but not required.
• Knowledge of basic event setup and breakdown practices preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Skills/Specialized Knowledge

• Ability to lift and carry heavy objects, such as chairs, tables, and event equipment, while following proper safety guidelines.
• Good communication skills and the ability to work collaboratively with a team.
• Strong attention to detail, especially in event setup and cleanliness.
• Ability to follow directions and execute tasks with minimal supervision.

Physical Demands

• Ability to stand, walk, bend, and kneel for extended periods of time during events.
• Must be able to lift up to 50 pounds and assist with heavy lifting, carrying, and moving event equipment.
• Ability to work in a physically demanding role, including working on feet for extended periods and performing manual tasks.

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.