Property Administrator (Real Estate &… at Prologis · Nashville

Summary: Prologis is a leading company in the logistics industry, known for its expansive portfolio and innovative infrastructure solutions. The Property Administrator will support the Customer Experience Team by providing operational assistance, coordinating customer requests, and maintaining vendor contracts to ensure top-notch service to clients in the Nashville market. Responsibilities: - Provide operational and communications support to enable the CET to dedicate more time to meeting their customers’ needs - Assist with Customer Event planning and Gift ordering - Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET - Coordinate and maintain vendor contracts and payments - Maintain Vacancy contracts and billings (janitorial, HVAC, utilities, inspections, etc) - Prepare annual billing schedules and CAM Reconciliation letters for customer distribution - Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information - Review monthly rent charges and communicate any increases to the customer - Oversee Accounts Payable and Accounts Receivable ledgers, initiating contact with internal accounting on any adjustments needed - Work with Property Managers (Real Estate & Customer Experience Managers), Maintenance Technicians, and vendors to coordinate the scheduling of work when maintenance and inspection requests are received - Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices - Process Expense Reports for assigned CET members monthly - Shared Office Managerial responsibilities, including ordering office supplies, break room items, managing access control, parking badges and enforcement, ordering lunches for team meetings, etc Required Qualifications: - Requires a High School Diploma or General Education Degree (GED) - 1+ years of experience in administrative role, customer service, real estate or related field - Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners to complete various projects and assignments - Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines, with a sense of urgency and follow-through - Good mathematical and analytical skills - Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook) - Positive, proactive work ethic and attention to detail. Works well in a team - Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation Preferred Qualifications: - Valid driver's license and the ability to travel to multiple properties - Knowledge of CRM systems as Yardi, Salesforce, PeopleSoft - Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities - Candidate will demonstrate willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. Exercises sound judgment, creative thinking, and accountability for outcomes Required Skills: Microsoft Office Suite, Yardi, Salesforce, PeopleSoft, Real estate processes, Purchase agreements, Leases, Property management Benefits: Healthcare, dental, and vision insurance for employees and eligible dependents, 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation, Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time