Operations Associate at Profound in San Francisco, CA

Summary: Profound is on a mission to help companies understand and control their AI presence. As an Operations Associate, you will be at the center of everything that keeps Profound running, helping the team move faster, stay organized, and scale smoothly. Responsibilities: - Planning and building the foundations of the company as we grow, from defining organizational structure and operational cadence to the systems and processes that underpin how we work - Building internal operating systems: communication frameworks, cross-functional policies, and the processes that help a fast-growing team stay coordinated and most effective - Supporting investor and board updates, ensuring leadership has the materials they need to communicate most effectively - Partnering closely with Finance and Legal to set up international entities, navigate payroll and employment law, and manage compliance across jurisdictions - Managing vendor relationships and coordinating with external partners across a range of business functions - Restructuring customer-facing team structures and account assignments to better balance workload and prioritize accounts - Leading office moves and real estate processes, from site search to negotiations through build-out coordination - Plugging into any department that needs a strategic and executional partner on a high-priority initiative Required Qualifications: - 1 to 4 years of experience in operations, investment banking, consulting, or a similarly demanding, fast-paced environment - Exceptionally organized and executional; you close loops, follow through, and don't let things fall through the cracks - A systems thinker who can see the structure behind a problem and build durable solutions, not just quick fixes - A strong communicator who can work effectively with anyone, from a first-year hire to a C-suite leader - Energized by ambiguity and the growing pains that come with building a company at speed, not frustrated by them - High agency and low ego, with a genuine bias toward action and outcomes over process Required Skills: Operations Management, Investment Banking, Consulting, Organizational Structure Design, Operational Cadence Development, Internal Operating Systems, Communication Frameworks, Cross-functional Policy Development, Compliance Management, Vendor Relationship Management, Real Estate Process Management, Execution, Systems Thinking, High Agency Benefits: Equity, A full range of benefits and perks