Japanese Transcriber at Productive Playhouse in Glendale, CA

Summary: Productive Playhouse is a global data company specializing in language and data services. They are seeking a detail-oriented Japanese Transcriber responsible for converting audio and video recordings into written text accurately and efficiently, while adhering to client-specific conventions and standards. Responsibilities: - Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar - Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions - Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies - Refer to current training materials and guidelines as needed to ensure compliance and quality - Review and proofread transcripts for accuracy and completeness - Report any technical issues or concerns to the appropriate channels promptly - Suggest opportunities for process improvement to enhance efficiency and quality - Manage time effectively to meet established deadlines and maintain high levels of productivity and quality - Handle confidential information with discretion and adhere to all privacy and security guidelines - Participate in other projects and tasks as assigned Required Qualifications: - Fluent reading, writing, understanding, and typing in Japanese (ja_jp) - Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling - Ability to quickly learn and adapt to client-specific style guides and written domain conventions - Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products - Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace - Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization - Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods - Demonstrated ability to consistently meet deadlines and maintain high standards of work - Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality - High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus - Must be authorized to work in the United States; the company does not provide any work sponsorship - Minimum age: 18 years or older - Reliable transportation to commute to on-site facilities, as required - Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test - Ability to move around the office and other work environments, including standing and walking for extended periods - Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks - Ability to bend, reach, and perform tasks that require physical agility within a typical office setting - Manual dexterity to operate a keyboard and mouse efficiently - Ability to wear headphones for extended periods while listening to audio content - Capacity to perform repetitive tasks, such as typing, with sustained concentration Preferred Qualifications: - Typing speed of 40 WPM in Japanese (ja_jp) or higher is preferred Required Skills: Transcription, Microsoft Office Suite, Google Workspace, Japanese language proficiency, Japanese typing Benefits: Flexible schedule