American English Transcriber at Productive Playhouse in Orlando, FL

Summary: Productive Playhouse is a global data company that specializes in language and data services. They are seeking American English Transcribers to convert audio and video recordings into written text accurately and efficiently, while adhering to client-specific conventions and standards. Responsibilities: - Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar - Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions - Maintain continuous knowledge of extensive client-written Domain Conventions and “clean room” policies - Refer to current training materials and guidelines as needed to ensure compliance and quality - Review and proofread transcripts for accuracy and completeness - Report any technical issues or concerns to the appropriate channels promptly - Suggest opportunities for process improvement to enhance efficiency and quality - Manage time effectively to meet established deadlines and maintain high levels of productivity and quality - Handle confidential information with discretion and adhere to all privacy and security guidelines - Participate in other projects and tasks as assigned Required Qualifications: - Fluent reading, writing, understanding, and typing in American English (en_us) - Typing speed of 40 WPM in American English (en_us) or higher - Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling - Ability to quickly learn and adapt to client-specific style guides and written domain conventions - Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products - Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace - Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization - Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods - Demonstrated ability to consistently meet deadlines and maintain high standards of work - Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality - High school diploma or equivalent - Must be authorized to work in the United States; the company does not provide any work sponsorship - Minimum age: 18 years or older - Reliable transportation to commute to on-site facilities, as required (not remote work) - Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test - Ability to move around the office and other work environments, including standing and walking for extended periods - Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks - Ability to bend, reach, and perform tasks that require physical agility within a typical office setting - Manual dexterity to operate a keyboard and mouse efficiently - Ability to wear headphones for extended periods while listening to audio content - Capacity to perform repetitive tasks, such as typing, with sustained concentration Preferred Qualifications: - Additional training in linguistics, transcription, or related fields is a plus Required Skills: Typing speed 40 WPM, Grammar, Punctuation, Spelling, Research for spelling verification, Mac platform proficiency, PC platform proficiency, Microsoft Office Suite, Google Workspace, American English transcription, Confidentiality handling, Relationship-building Benefits: Flexible schedule