Junior AI Engineer at Proctor Loan Protector in Daytona Beach, FL

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Title:                               Junior AI Engineer

FLSA Status:                         Exempt

Department:                          Information Technology

Reports to:                             Enterprise AI and Process Efficiency Team Lead

Location:                                Proctor – 166

Proctor Loan Protector does not sponsor any type of work visa’s or STEM programs.

This position is only open to current Proctor Teammates within Proctor's IT Department.

Who are we?  What do we do?  Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

What’s the culture like at Proctor Loan Protector?

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth.  As we continue to grow and expand, this allows us to offer career paths and opportunities.  We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.

What can I expect from working at Proctor Loan Protector?

• Fun work environment with a variety of work
• Being part of a team
• Career growth
• Ability to highlight your skills
• Feel valued
• Great benefits, pay and culture

Tell me more about this role, what would I be doing?

Job Summary:

Supports the development, operation, and maintenance of AI and machine learning platforms used by Proctor. This role focuses on learning core AI infrastructure concepts while helping ensure AI systems are reliable, scalable, secure, and cost‑effective.

Essential Duties and Functions:

• Assist in the deployment and maintenance of the AI environment
• Help monitor AI platform performance, availability, and resource usage
• Work with engineers to troubleshoot platform issues
• Support cloud‑based AI services
• Help maintain documentation
• Follow all Application Development processes and procedures
• Collaborate with the Team Lead in managing the AI workloads
• Develop and maintain installation and configuration procedures.
• Work and support the client in an MFT Engineer role.
• Ensure all customers’ concerns are addressed.
• Follow-up with IT teams servicing problems and communicate problems and resolutions to user as well as department (s) associated with the problem.
• Directly service customer requests that are within the scope of the MFT System Engineer.
• Adhere to a set schedule.
• All other duties as assigned.

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required:

• Understand the enterprise level Secure File Transfer process and platform support.
• Understand Microsoft Windows Server administration
• 2+ years of experience in enterprise IT.
• Understanding of Managed File Transfer Tools.
• Ability to multitask and be able progress work on multiple tracks in the same day.
• Adaptable to changing environment and workload.
• Strong verbal skills to explain both technical and lay issues to peers and user community

Preferred:

• Basic understanding of AI/ML concepts
• Basic knowledge of Linux and command‑line tools
• Work well under pressure/deadlines
• Strong dedication to professionalism
• Strong organizational skills

Physical Requirements Necessary on a Regular Basis:

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day
• Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day
• Vision sufficient for use of a computer monitor.
• Sedentary position. Ability to sit at a desk 7-8 hours per day.
• Workers are not substantially exposed to adverse environmental conditions.
• Lifting and/or carrying (<10 lbs.)
• Manipulate small and/or large bulky objects
• Standing, reaching, kneeling, stooping, bending, pushing and pulling may be required.
• Ability to use personal computer and software applications
• Working Conditions associated with an Office Environment

Pay Ranges:

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more.  We offer competitive pay while still allowing for compensation growth within the position and company.

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement:
The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.  

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.