Quality Assurance Manager at Primo Brands in Mississauga, Ontario, CA

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Location: Mississauga, Richmond, or Athelstan

Salary: $107,417 - $128,511 / year + annual bonus eligibility.

Benefits of working for Primo Brands:

Health Benefits: Medical, prescription, dental, vision

Retirement/Investing: RRSP with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accidental death and dismemberment

Other great benefits: Employee discounts, tuition reimbursement, paid vacation and sick time, paid stat holidays and paid personal days, employee assistance program (EAP)

Responsibilities

The Quality Assurance (QA) Manager will have primary accountability for developing and managing the QA programs for the production of bottled water at seven sites in Canada. The QA Manager will lead the Canadian plants in the implementation of the Primo Brands Water Quality System and will develop and continuously improve procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished product.

• Compliance and record keeping for all mandated quality checks, testing, sampling, and sanitation activities.
• Preparation and resolution for all Company Quality Audits.
• Tracking, analyzing, and leading initiatives for all quality and customer complaint issues within the plants.
• Primary plant liaison with the Customer Service Center, Consumer Affairs, and with consumers for quality and complaint issues.
• Lead resource within the plants for Company Quality/Innovation Renovation initiatives, including (but not limited to) the implementation of the Primo Brands Quality System.
• Preparation and maintenance of permitting and licensing for the plants.
• Manage budgeting, purchasing, and inventory of plant quality supplies such as filters, chemicals, and lab supplies.
• Responsible for managing at the site level the Primo Brands Management System, Food Safety Quality Systems (FSQS), Food Safety Standards (FSSC 22000), and all other company or regulatory requirements.
• May have opportunities to serve as plant representative for regional quality forums and initiatives.
• Coordinate activities and maintain strong relationships with key vendors.
• Assist in managing the performance and development of the plants QA Departments with respect to skills, objectives, etc.
• Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards.
• Regularly travel to seven plants across Canada and provide day-to-day leadership to the QA Departments.
• Act as the primary liaison to Corporate QA, corporate and outside laboratories, and external regulatory agencies (CFIA, CBWA, etc).

Qualifications

• Bachelor’s degree in chemistry or biological sciences (Master’s preferred). Other technical degrees may be considered.
• Prior QA management experience (3-5 years) with beverage or other food products.
• Microbiology laboratory management experience.
• Manufacturing line inspection experience.
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design.
• Hot CIP (clean-in-place) background a plus.
• Strong analytical and problem-solving skills.
• Strong administrative and computer skills.
• Self-directed, proactive, and demonstrates maturity appropriate for an effective manager.
• Ability to regularly travel to multiple sites across Canada.
• Ability to travel to the US.
• Bilingual in French and English (an asset).

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, provincial, and local law.

Salary Range Disclaimer:The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.