Assistant Manager (Retail/Storage) -… at Prime Storage · US-MD-Gle…

Summary: Prime Group Holdings, LLC is a leading private equity real estate firm specializing in self-storage. The Assistant Manager at Prime Storage Group will engage with customers, manage rental units, and ensure property maintenance while fostering exceptional customer relationships. Responsibilities: - Rent out self-storage units, parking spaces, and other related products - Convert telephone and walk-in inquiries into rentals - Maintain accounts receivables through the pursuit of collections, posting of payments, and processing - Delivery of daily bank deposits accurately and timely - Upsell moving products and assist in unit sizing decisions - Greet customers promptly, enthusiastically and professionally - Understand and sell the features and benefits of the property at all opportunities - Resolve customer issues in a timely and effective manner - Ensure that company standards of cleanliness and appearance are met - Inspect the property, including performing lock checks - Perform other duties as assigned Required Qualifications: - 1-2 years of relevant work experience in a fast-paced, customer-facing environment - High School Diploma or GED required - Excellent interpersonal and communication skills, both in person and over the phone - Ability to work effectively both independently and as part of a team - Must be technically savvy with the ability to learn new applications and Point of Sale systems - Proficiency in Microsoft products such as Outlook is required - Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties - Must be able to lift 50lbs - Possession of a valid driver's license, insurance, and reliable transportation - Availability for travel and flexibility to work at various locations Required Skills: Point of Sale systems, Microsoft Outlook, Property maintenance Benefits: A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays, Competitive pay and bonus opportunities, Health, dental, life, vision, short-term disability and long-term disability insurance, A 401(k) program with a company 7matching policy, Paid time off and paid holidays, Career advancement opportunities