Operations Intern at Prime Inc. in Pittston, PA

Summary: Prime Inc. is a company that offers internships to help individuals gain marketable skills in Dispatch, customer service, technology, and sales. The Operations Intern will assist fleet managers and operations personnel, track loads, provide customer assistance, and perform various administrative duties. Responsibilities: - Assist fleet managers and operations personnel, as well as various support activities - Tracking location and status of loads - Providing assistance to customers with delivery and pick-up appointment times - Performs administrative and clerical duties to support full-time staff - Provide information to customers, drivers and dispatchers throughout the day - Complete continuing training as directed by management - Practice Company Core Values - Performs related work as required Required Qualifications: - Any combination of education, training, and experience providing the following knowledge, skills, and abilities - Excellent written and verbal communication skills - Strong organizational and conflict resolution skills - Ability to execute logical decisions quickly - Ability to multitask in dynamic, fast-paced, team oriented environment - Good computer and keyboarding skills with the ability to accurately type at 40 WPM - Proficient in Excel, Word, and Outlook - Flexible schedule with the ability to work at least 25-30 hours per week, and up to 12 hour shifts - Ability to work evenings and weekends are required - Must be enrolled in a 4-year college or university with a major in Supply Chain Management or other business related field - Applicants must be enrolled at least at a junior level - Must be able to sit a majority of your shift - Must be able to multitask and handle potentially a large volume of phone calls and correspondence - Must be able to communicate both written and verbally - Must be currently enrolled in college - Minimum of two consecutive semester's commitment is required Preferred Qualifications: - Basic knowledge of trucking/transportation industry preferred, but not required Required Skills: Microsoft Excel, Microsoft Word, Microsoft Outlook