Burger King Hourly Shift Manager at Pride… · Phoenix

Burger King is currently looking for bold, energetic people to join our team. If you have a big smile and a passion for delivering excellent customer service, then we want to hear from you!

The Hourly Shift Manager (HSM) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, People & Operations. The HSM supports the Restaurant General Manager (RGM) and the Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.

Starting Pay $14.00. Higher wages available for highly qualified applicants.

Profitability

• Follows all cash control and security procedures (e.g., safe counting, cash drawers)

• Maintains inventory by performing Daily and Weekly inventory inspections

• Receives inventory truck orders

Guest

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Team Members by working hard to implement shift plan and drive operational results

• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

• Motivates Team Members during shift on each of the workstations

• Reviews restaurant results to identify successes and areas for improvement

• Ensures that restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

Qualifications and Skills:

• Must be at least eighteen (18) years of age

• High School Diploma or GED required; 2 years of college preferred

• 1-2 years of previous quick service restaurant experience

• Demonstrated understanding of guest service principles

• Available to work evenings, weekends and holidays

• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Traditional Physical Requirements:

• Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves

• Stand and walk for long periods of time (duration of shift)

• Occasionally climb on stools or ladders and reach for items located on shelves

• Frequently squat or stoop to reach items on low shelves or off the floor

• Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment

• Requires frequent motions of bending, wiping, sweeping, and mopping

• Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant

Pride Restaurant Group is an equal opportunity employer, and we encourage all qualified applicants to apply.