Quantum Clinical Technology & Education Manager at Pride… · Location…

Quantum Clinical Technology & Education Manager

Starting Salary: $91,900 with $22,000 commission potential & $2,500 bonus potential

DESCRIPTION/JOB SUMMARY

Lead clinical technology and education initiatives for Quantum Rehab and Stealth Products. Translate clinical, customer, market, and competitive insights into sales strategies, product-development priorities, educational programs, and positioning that strengthen customer relationships, improve outcomes, and support business growth.

RESPONSIBILITIES/DUTIES

•Partner with Inside Sales, Field Sales, Clinical Education, Marketing, Research & Development (R&D), Technical Service, and other departments to develop clinically relevant sales strategies, training, and resources

•Lead VA clinical strategy and sales program development, including education, field engagement, referral-source development, and initiatives that strengthen Quantum Rehab's position within the VA healthcare system

•Collaborate with R&D to guide the development and refinement of VA-specific power wheelchairs, seating, electronics, accessories, and clinical solutions based on customer needs, field feedback, competitive intelligence, and emerging opportunities

•Develop clinical sales strategies for alternative drive controls, including market assessment, clinician and customer education, product-application resources, competitive comparisons, and growth opportunities

•Lead clinical product comparisons across all segments of the Quantum Rehab and Stealth Products portfolios, translating findings into clear differentiation, sales tools, education, and strategic recommendations

•Collect, analyze, and communicate clinical, customer, field, and competitive feedback to support product strategy, continuous improvement, commercialization, and future development

•Maintain advanced clinical and technical knowledge of power bases, power positioning, seating, electronics, alternative drive controls, accessories, Stealth Products, and competitive technologies

•Translate product features, technical capabilities, development updates, and competitive differences into clinically relevant applications and messaging for diverse audiences.

•Expand the organization's clinical presence and resources across all channels to promote product, technology, and industry advancements

•Travel strategically to support Rehab Product Specialists, Regional Managers, VA initiatives, priority facilities, key accounts, providers, clinicians, product evaluations, and targeted growth opportunities

•Partner with Sales Leadership to strengthen underperforming territories, particularly within the assigned region, through clinical sales support and product, process, and technical training

•Develop and maintain clinical documentation, resource guides, product and clinical presentations, competitive comparison tools, videos, instructional materials, and product-launch resources

•Ensure educational and marketing materials are accurate, consistent, clinically relevant, and distributed promptly through the Learning Management System (LMS), SharePoint, digital platforms, and instructor-led training

•Collaborate with the Pride Learning Institute to develop accredited programs, annual educational activities, presentations, and presenter-readiness resources

•Support clinical evaluations, focus groups, research initiatives, field trials, product launches, and strategic customer programs

•Represent Pride Mobility and Quantum Rehab through professional organizations, industry publications, trade journals, presentations, and other thought-leadership opportunities

•Work closely with Inside and Field Sales team members to develop and create clinical sales-related content and materials to enhance the education and knowledge of the Quantum Rehab and Stealth Products team members along with members of the rehab community throughout the country

•Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

•Complete the Annual CTPAT Security Training

•Develop goals and objectives, and measure outcomes to ensure goals are met

•Focus on continuous improvement, and consistently demonstrate good business judgment

•Work effectively with all Pride departments to exceed internal and external expectations

•Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

•Must be a friendly team player, self-starter, professional, detail-oriented, and honest

Must have the ability to:

•Multi-task, problem-solve, and prioritize in a fast-paced working environment

•Translate complex clinical and technical concepts into practical product applications, educational content, and sales strategies

•Travel up to 50% for field support, customer engagement, industry events, and corporate collaboration

•Lift/Push/Pull up to 50 lbs

Must have:

•Relentless drive to achieve advancement and continuous improvement

•Strong clinical and technical expertise in complex rehabilitation technology, including mobility, seating, electronics, and alternative drive controls

•Strong knowledge of competitive products and the ability to develop objective, clinically relevant comparisons

•Excellent presentation and communication skills across in-person, PowerPoint, video, and digital formats

•Basic working knowledge of Microsoft Office Word, Excel and PowerPoint

•Excellent web navigation skills

PREFERRED SKILLS

•Working knowledge of third-party payor, VA, and self-funding procedures preferred

•Extensive product knowledge related to order configuration, seating, electronics, alternative drive controls, and accessories preferred

•Familiarity with complex rehab diagnoses, clinical evaluations, equipment selection, and required fittings preferred

•Knowledge of professional education accreditation bodies and compliance standards, including ANSI/IACET preferred

•Familiarity with presentation-submission standards, learning-objective development, literature reviews, and evidence-based education preferred

REQUIRED EXPERIENCE

•At least 5 years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinical environment

•At least 5 years of rehabilitation engineering experience in a wheelchair seating clinical environment

PREFERRED EXPERIENCE

•At least 2 years of experience collaborating with Sales, R&D, Marketing, Education, Technical Service, or similar cross-functional teams preferred

•At least 2 years of experience supporting product development, product launches, VA clinical programs, competitive analysis, or alternative drive control applications preferred

•Previous successful employment with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

•Bachelor’s Degree in Physical Therapy, Occupational Therapy, Rehabilitation Engineering, or a related engineering technology discipline

•ATP Certification or eligibility to sit for the ATP exam within 12 months of employment

PREFERRED EDUCATION

•Master’s or Doctorate Degree in Physical or Occupational Therapy preferred

•Clinical training preferred

•SMS Certification preferred

REQUIRED QUALIFICATIONS

•Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

•This job description is not intended to be all-inclusive

•This is a safety sensitive position

•In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.