Applications & Customer Solutions Manager at Price… · Winnipeg

Who We Are:
Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products.
After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our success.
We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity.
What You Can Expect:

Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.

Manulife Virtual Pharmacy - Access pharmacy services anytime, anywhere through the Manulife app, with eligible prescriptions delivered directly to your home.

Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling, consultations, and guided programs all in one place.

Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.

Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).

Wellness Reimbursement Program - Employees are eligible for a fitness centre or club membership reimbursement of up to $300 per year, this includes Fitness related App’s.

Personal and Professional Development - We are committed to helping you reach your potential through training and education.

Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.

• Our convenient Price Café offers free Tea and Coffee.

Antec Controls (www.anteccontrols.com) is a leader in environmental monitoring and control for critical spaces such as operating rooms, isolation rooms, and laboratories. We create high-performance airflow control solutions that ensure the safety of occupants in environments where advancements to health and wellness are made. Our range of products includes electronic controllers, touchscreen interfaces, sensors, air valves and many other supporting products that ensure accurate and precise airflow control.
What You Can Expect
• Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
• Telus Health Virtual Care - All employees and their families have free access to top medical professionals when they need advice or a second opinion.
• PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
• Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
• Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
• Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
• As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
• Personal and Professional Development - We are committed to helping you reach your potential through training and education.
• Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
Applications & Customer Solutions Manager – Antec Controls

We are seeking a forward-thinking, business-minded Applications & Customer Solutions Manager to lead a team of Applications Engineers in a dynamic HVAC manufacturing environment spanning both mechanical equipment and HVAC controls.

This role is less about being the technical expert in the room and more about leading the team that is. Your focus will be on strategy, systems, and business outcomes — improving how the team works, connecting applications with the rest of the business, and building a culture of accountability and continuous improvement.

Key Duties and Responsibilities:
• Lead, mentor, and develop a team of Applications Engineers, setting clear expectations and removing obstacles to their success
• Ensure customers receive accurate, timely, and professional support
• Build and refine the systems, workflows, and tools the team uses to manage pre-sale and post-sale support
• Identify opportunities to increase efficiency, reduce response times, and improve customer satisfaction through better process design
• Align applications processes and systems with the broader business, including sales, product development, and operations
• Use data and feedback from the field to inform decisions and influence product and business strategy
• Champion a culture where the team takes ownership of customer outcomes, communicates candidly, and continuously improves
• Coach the team on navigating difficult customer conversations with professionalism and clarity
• Continuously improve training materials, onboarding, and delivery methods across the team
• Represent applications in cross-departmental planning and decision-making, bringing a business lens to technical conversations
• Support various Antec Controls departments with process, systems, and customer-facing initiatives

The ideal candidate for this position will have:
• A College Diploma or University Degree in Business, Engineering, or a related field (equivalent experience considered)
• Minimum 2 years of experience in a leadership role, ideally improving business systems, processes, or team performance within a technical, manufacturing, or customer-facing environment
• A forward-thinking, strategic mindset with the ability to see across departments and connect the dots for the business
• Strong business acumen and a genuine drive to grow the team and the company's success
• Confidence navigating challenging conversations and resolving issues with professionalism and clarity
• A passion for representing the company as a strong ambassador of the brand in every interaction
• A continuous improvement mindset, with the ability to enhance processes, tools, and team effectiveness
• Willingness to travel up to 20% of the time

At Antec Controls, we believe in hiring based on team fit. If you do not meet all criteria for the role but are interested in what we do, we would still like to hear from you. Please submit your resume, including salary expectations.
Price Industries Limited is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. We are happy to provide reasonable accommodation throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at HR@priceindustries.com.
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.

#antec

Should this excellent opportunity interest you, please submit your resume, including salary expectations.
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.