Main Banker (Starting at $19) at Prairie… · Carter…

MAIN BANKER (STARTING AT $19) Full Time · Location: Carter Lake, IA, US SUMMARY             The Main Banker position is responsible for guest service and cash transactions in the cashier cage.  Assists the Cage Supervisor whenever necessary in ensuring accuracy and efficiency of all transactions and activities.    ESSENTIAL DUTIES AND RESPONSIBILITIES  • Opens and maintains assigned cashier window. Redeems tickets for cash, processes checks and credit card advances.  Redeems coupons. • Maintains a balanced cash drawer and/or vault. Makes exchanges between front windows and vault when necessary. Keeps and updates an accurate tracking of all funds received and distributed. • Assists Cage leadership with training new Team Members. • Provides change and breaks down bills. Stays aware of indications for counterfeit currency and checks for possible false bills during all transactions. • Provides excellent guest service to both external guests and internal team members.  • Prepares, issues, collects, and reconciles department cash drawers. • Supervises, creates Player’s Club accounts, issues, re-prints, and checks the issuance of Player Club cards. • Reviews Player’s Club accounts, providing useful information to our valued guests. • Verifies guest’s identification according to policy. • Operates computer, credit card processing equipment, coin sorting/currency counting, and other cashier equipment. • Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records and reports. • Monitors, maintains, conducts fills, drops, and balances ATM/Kiosk.  • Prepares currency for bank deposit, accepts and verifies currency transferred to the vault from armored car deliveries, and accepts and verifies currency transferred to the vault from the Count Room.  • Resolves guest disputes regarding player club promotions and financials transactions with or without direction from supervisory staff.  • Stays knowledgeable on current AML and Title 31 requirements and ensures all necessary information is obtained and tracked appropriately.  • Maintains confidentiality and protects private and proprietary information. • Must be able to work the required work schedule, which may include nights, weekends, and holidays. Works physically onsite to manage business and interacts personally with Team Members and guests. • Follow all safety standards and report any safety hazards immediately to necessary people to correct issue.   • Responsible for maintaining a consistent, regular attendance record. • Responsible for maintaining compliance with appearance standards.  • Is a role model and champion of Prairie Flower Casino’s Mission and Values.     REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES  • One to two years of Cash Handling and Guest Service experience preferred. • Previous casino experience, specifically Cage cashiering, Main Banker, and/or vault is strongly preferred. • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner. • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents.  • Can work independently and make decisions while unsupervised.  • Must be able to effectively use a computer including Microsoft Office and other job specific software. • Ability to read, analyze, and act upon documentation and reports as necessary. • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. • Must maintain an appropriate Gaming License.  PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS  • While performing the duties of this job, the Team Member is regularly required to talk and/or hear.  • Occasionally lifts to a maximum of 40 pounds and frequently lift up to 25 pounds. Pushes up to 50 pounds daily. • Required to stand and walk for the majority of the shift. • Requires ability to push in addition to bending, twisting, kneeling, and stooping. • Requires the manual dexterity to handle/count currency, cash, coin and chips and operate a computer and calculator. • Must be able to work in areas with high noise levels, bright lights and dust. • Must be able to respond to touch, speech, aural and visual cues. • Occasionally required to reach with hands and arms, climb, balance, kneel, and crouch. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • The noise level in the work environment is usually moderate, increasing to loud when on the casino floor. • This casino has an enclosed gaming area where smoking is allowed.  Team members may be exposed to a smoking environment in or around this designated smoking area.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.   The above description is intended to describe the general nature and level of the role.  This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Prairie Flower Casino reserves the right to make changes to the above job description, as necessary.   The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.