Assistant Back of House Manager at PPHE Hotel… · London

Assistant Back of House Manager – Park Plaza Riverbank

At Park Plaza, authenticity is at the heart of everything we do. We now have an exciting opportunity for an Assistant Back of House Manager with a passion for delivering consistent, high-quality work. You’ll be a natural leader who inspires your team to achieve the highest standards.

As our Assistant Back of House Manager, you will be responsible for overseeing the smooth and effective operation of all back-of-house areas, ensuring they are delivered to the highest standards in line with hotel and departmental expectations. You’ll manage kitchen operations, stock control, and equipment procurement, while maintaining full compliance with health and safety policies and reporting any maintenance issues to your line manager.

What you’ll receive:

• Competitive salary + Excellent Benefits
• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Rota given 2 weeks in advance
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Your Key Responsibilities as our Assistant Back of House Manager:

• Lead and supervise daily back-of-house operations across all kitchens.
• Train and develop team members to deliver consistent, high-quality service.
• Monitor and maintain stock levels of equipment and supplies.
• Liaise with internal departments and external suppliers to ensure operational needs are met.
• Conduct regular quality checks and audits of BOH areas and staff uniforms.
• Manage equipment procurement and ensure compliance with health & safety regulations.
• Support onboarding and training for new starters, ensuring timely reviews.
• Maintain accurate rotas and payroll records aligned with business needs.
• Implement cost-efficient initiatives and monitor departmental expenditure.
• Ensure compliance with pest control, waste management, and chemical safety procedures.

What we’re looking for:

• A strong relationship builder who keeps operations running smoothly.
• A team player who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
• Previous experience as a Back of House Supervisor in a hotel or restaurant.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.