Strategic Account Director at PPG Industries in Location not listed

Strategic Account Director Location: USA - General Office As the Strategic Account Director – Refinish Automotive, you will be responsible for strategic customer relationships in the collision repair industry. You will increase revenue and wallet-share, long‑term partnerships, and customer satisfaction while leading complex, enterprise-level engagements across PPG's premium coatings and solutions portfolio. You will report to the USCA Collision General Manager. Key Responsibilities Develop strategic account plans to drive revenue, market share, and customer loyalty Lead enterprise-level negotiations covering pricing, service levels, and long-term agreements Expand share of wallet through cross-selling, new locations, and service offerings Be the primary executive interface for strategic accounts, including MSOs, distributors, and OEM-certified repair facilities Conduct executive business reviews and coordinate executive-to-executive engagement Represent PPG at industry events and high-level customer meetings Build long-term partnerships that extend beyond traditional supplier relationships Lead joint business planning, innovation plans, and co-development programs Embed PPG solutions into customer operations, growth strategies, and performance improvement initiatives Lead and align account teams (Sales, Marketing, S&T, Operations, Customer Service) Orchestrate complex, multi-business-unit solutions and ensure seamless execution Partner with Zone Directors and regional leadership to ensure account coverage Monitor market trends, competitive dynamics, and customer business models Provide strategic account insights to support segment strategy, product development, and go-to-market programs Support new product launches within strategic accounts Maintain strategic account plans and performance tracking in Salesforce Establish structured operating cadence, KPIs, and executive reporting Ensure compliance with PPG policies, safety standards, and regulatory requirements Qualifications: 12+ years of progressive strategic account management or business development experience in automotive aftermarket, coatings, or related B2B industries Bachelor's degree required Experience managing enterprise accounts with $50MM+ annual revenue Expertise in the collision repair industry, including MSO models and operational dynamics Travel up to 75% About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going tohttps://careers.ppg.com/us/en/candidate-resources. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.