Key Account Manager at PPG Industries · Petaling…

Key Account Manager Location: MYS - Petaling Jaya Plant You will increase revenue through key account management and business development initiatives within the Kitchen and Bakeware markets in Thailand. We ask that you have strong coordination with technical service teams to uplift customer service levels. You will report to Consumer Segment Director and work with the Global Key Account Managers to align the account growth strategies. Key Responsibilities Sales responsibility for Thailand US$ 5.6MM Grow strategic key accounts to ensure long-term partnerships and customer satisfaction Develop sales plans and build business development strategies to achieve sales and growth target within your assigned territory. Identify new market opportunities, customers, and channels for expansion. Coordinate technical service teams, technical and internal stakeholders to uplift customer service levels and increase satisfaction. Be the key liaison between customers and technical service teams to ensure timely support. Lead commercial negotiations, pricing discussions, and contract management. Monitor market trends, competitor activities, and customer requirements. Prepare sales forecasts, reports, opportunity pipeline and account performance reviews. Work with operations, supply chain, technical and finance teams to ens service excellence. Co-ordinates the activities of all departments with whom the customer has direct contact to provide a cohesive service. Monitor competitive activity within accounts and communicates information to relevant parties. Qualifications College degree or equivalent in a relevant experience. Minimum of 5 or more years of experience in a B2B sales environment with multinational customers Strong Key Account Management and Business Development capability Experience in coating, chemical, compound, ink, metal, pre-treatment or similar environment Ability to work in a dynamic environment with competing priorities. Ability to work and influence effectively with management, sales teams and customers Excellent interpersonal/communication skills for internal and external contacts. Fluent in English and Chinese (Mandarin), both spoken and written. About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going tohttps://careers.ppg.com/us/en/candidate-resources. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Additional Locations: THA - Bangplee Plant