Office Assistant at Power Plus in Las Vegas, NV

Summary: Power Plus is a multi-industry leader in providing power solutions, working with Fortune 500 companies. The Office Assistant role involves preparing power permit submittal packages, coordinating with local jurisdictions, and ensuring timely customer service for temporary electrical meters. Responsibilities: - Research, locate, and respond to various customer and associate inquiries - Support Construction Service Administrators including but not limited to, answering phones and creating delivery/pick up tickets - Coordinate work information between Field Services and customer contact personnel to minimize customer service problems - Develop and maintain up-to-date records of meter status to ensure effective customer service - Identify, investigate, track, notify and escalate service disruptions due to meters, or issues that should arise due to concerns with temporary meter - Prepare and assign field service routes, with communication with the production manager, for the field service technicians for necessary meter correction and/or meter tie-ins/hot checks - Review, prepare, submit, and receive permit packages in accordance with jurisdictional requirements - Understand local requirements as it relates to the permit process and update the database permitting requirements as needed - Schedule appointments to meet customers and obtain customer signatures, final paperwork sign off and payment collection - Coordinate payment and reimbursement of permit fees according to company guidelines - Prepare project documentation for construction teams - Other duties may be assigned as business needs require Required Qualifications: - Proficient with MS Excel, MS Word - High School diploma or equivalent is required - Must be a motivated team player, looking to succeed - Excellent organizational and time management skills - Excellent verbal and written communication skills - Excellent customer service skills Preferred Qualifications: - Experience with construction permitting Required Skills: MS Excel, MS Word Important Skills: Construction permitting Nice-to-Have Skills: Customer service, Organizational skills, Time management, Verbal communication, Written communication, Team player Benefits: Medical, Dental, Vision, Training and mentoring, 401(k) with matching, Paid sick leave, Paid vacation