Customer Service - Retail Position at PostNet… · Mount…

Summary: PostNet International Franchise Corporation has been providing high-quality printing and shipping solutions since 1993. The Customer Service - Retail Position involves working directly with customers to create designs and manage day-to-day tasks in the center. Responsibilities: - Creates promotional materials including, but not limited to, multimedia presentations, banners, newsletters, flyers, signs, posters, and business cards - Involved in the output, workflow management, and production of orders - Consults with customers on their graphics needs - Customer Service and Center Day to Day Tasks as needed - Manage Mailboxes - both mail and packages, and tasks involved - Assists with sales transactions - Warm, Engaging Personality - Several schedule options available Required Qualifications: - High school diploma or equivalent required - Must be able to stand behind a sales counter for extended periods of time - Must be able to lift at least 50 pounds - Must be able to communicate clearly with customers by phone, by email, and in-person - Must demonstrate knowledge of emergency policies and procedures - Must perform all duties in a safe and efficient manner Preferred Qualifications: - Graphic design background - Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc) - Presentation (Microsoft PowerPoint, Google Slides) - Spreadsheets (Microsoft Excel, Google Sheets) - Word processing (Microsoft Word, Google Docs) - Strong background with Windows operating systems - Knowledge of EFI Fiery and EFI Fiery Impose - a bonus! - Some Production Experience - Print, Cut, Finish, etc. - a bonus! - Exceptional customer service skills - Ability to translate customer requirements into final products and services - Effective verbal and written communication skills - Strong attention to detail - Outstanding time management and organizational skills - Multitasking – must have the ability to simultaneously process multiple tasks - Associate's degree or design certificate preferred - Computer hardware and software installation and troubleshooting skills preferred Required Skills: Graphic design, Adobe Creative Suite, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Windows operating systems, EFI Fiery, Production Experience, Computer hardware and software installation and troubleshooting, Exceptional customer service skills, Effective verbal and written communication skills, Strong attention to detail, Outstanding time management and organizational skills, Multitasking, Warm, Engaging Personality Benefits: Bonus based on performance, Free food & snacks, Training & development, Signing bonus, Company parties, Employee discounts, Flexible schedule, Free uniforms, Paid time off, Small Shop, Great Customers, Hard work, collaboration, humanity, fun, and laughter, Career path development, We offer internship programs