Administrative Assistant / Business Support at Porter's… · Bossier…

Summary: Porter's Industrial is seeking an Administrative Assistant / Business Support professional to support company leadership and daily operations. The role provides administrative and organizational support, maintains records and spreadsheets, assists customers and management, coordinates deliveries and orders, runs business errands, and supports general company activities.

Responsibilities:
- Provide administrative support to the Director of Retail Sales & Service and management
- Maintain and organize spreadsheets, reports, customer information, lists, records, and files
- Enter, update, and verify information in company systems and spreadsheets
- Prepare correspondence, reports, documents, forms, presentations, and other materials as requested
- Assist with organizing meetings, appointments, schedules, and business information
- Maintain organized electronic and paper records
- Assist with gathering information and preparing reports for management
- Handle confidential company, customer, employee, financial, and business information appropriately
- Assist with special projects and time-sensitive assignments
- Research information, contact vendors or businesses, and gather pricing or other information as requested
- Assist with organizing company events, meetings, employee activities, and other business functions
- Assist the Director of Retail Sales & Service with customer information, follow-up, correspondence, and account-related tasks
- Prepare customer paperwork, proposals, forms, and other documentation
- Maintain accurate customer and prospect information
- Communicate professionally with customers, vendors, and business contacts
- Assist with customer inquiries and direct questions or issues to the appropriate manager
- Help coordinate customer requests, deliveries, and special orders
- Prepare, organize, and deliver direct sales orders to customers
- Verify orders for accuracy before delivery
- Obtain signatures or other required documentation when necessary
- Represent the company professionally when interacting with customers
- Communicate customer concerns, requests, or opportunities to management
- Assist with transporting samples, supplies, uniforms, paperwork, and other company materials
- Run company errands, including bank, post office, supply, vendor, and other business-related trips
- Pick up and deliver materials between company locations
- Purchase or pick up supplies as authorized
- Assist with organizing office supplies, sales materials, customer materials, and company documents
- Assist with special projects and other duties as directed by management
- Provide general support wherever needed to help maintain efficient daily business operations

Required Qualifications:
- • Proficiency with Microsoft Office, particularly Excel, Word, and Outlook
- • Strong organizational skills and attention to detail
- • Ability to maintain accurate spreadsheets and records
- • Strong written and verbal communication skills
- • Professional, dependable, and self-motivated
- • Ability to handle confidential information with discretion
- • Ability to prioritize multiple assignments and meet deadlines
- • Ability to work independently with minimal supervision
- • Valid driver's license with an acceptable driving record required
- • Regular sitting, standing, walking, bending, reaching, and computer use
- • Frequent local driving for deliveries and business errands
- • Ability to load, unload, carry, and deliver orders, supplies, and materials
- • May occasionally lift and carry up to 50 pounds
- • Work may be performed in an office, company facility, vehicle, or customer location
- • May be exposed to varying weather conditions while making deliveries or performing errands

Preferred Qualifications:
- • High school diploma or equivalent preferred
- • Previous administrative, office, customer service, or business support experience preferred

Required Skills: Microsoft Excel, Microsoft Word, Microsoft Outlook, Spreadsheet and records management, Written and verbal communication

Benefits: 401(k), 401(k) matching, Company parties, Dental insurance, Employee discounts, Health insurance, Paid time off, Parental leave, Vision insurance