Operations & Reporting Analyst at Point C in Remote

Summary: Point C is a National third-party administrator delivering customized self-funded benefit programs. The Operations & Reporting Analyst will support clinical operations through financial reporting, operational analytics, and systems administration, while ensuring data accuracy and enhancing reporting solutions. Responsibilities: - Support the development, maintenance, and validation of financial and operational reports, including RMN and case management billing, cost-per-case analytics, and routine daily/weekly/monthly reporting in coordination with Reliant - Build and enhance dashboards and reporting solutions in Power BI while ensuring data accuracy through validation, reconciliation, and quality assurance processes - Provide administrative and analytical support for key business processes, including documentation, standardization, and continuous improvement of reporting workflows - Assist in maintaining and enhancing internal systems and platforms, including the authorization platform, by supporting updates, adding functionality, and managing ad hoc business requirements - Partner with internal teams and external stakeholders (including Acuity and Persona) to ensure reporting accuracy, timeliness, and alignment across functions - Support the transition of offshore cost containment functions by documenting workflows, maintaining continuity, and assisting with process integration Required Qualifications: - Bachelor's degree or equivalent experience - Strong proficiency in Microsoft Office (Excel required; advanced skills preferred) - Experience with Power BI or similar reporting tools - Strong analytical, organizational, and problem-solving skills - Ability to manage multiple priorities and work in a fast-paced environment - High attention to detail and data accuracy Required Skills: Microsoft Excel, Power BI, Financial reporting, Operational analytics, Reporting workflow standardization, Data validation, Data reconciliation, Quality assurance, Analytical skills Benefits: Comprehensive medical, dental, vision, and life insurance coverage, 401(k) retirement plan with employer match, Health Savings Account (HSA) & Flexible Spending Accounts (FSAs), Paid time off (PTO) and disability leave, Employee Assistance Program (EAP)