PNC→
Learning & Talent Development Specialist at PNC in OH - Cleveland
Entry LevelOn-siteFull-timeOH - Cleveland$45k–$99k/yr
Skills
training and developmentproject managementlive instructionbusiness acumenaccuracymanaging multiple priorities
Job Description
Summary: PNC Bank is dedicated to fostering an inclusive workplace culture and is seeking a Learning & Talent Development Specialist. This role involves developing and delivering learning programs, providing stakeholder consultation, and analyzing program data to enhance talent development initiatives.
Responsibilities:
- Supports the development and delivery of learning and talent development programs using sound learning and talent development principles
- Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development
- Delivers a variety of learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction
- Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes
- Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity
- Provides reporting and data analysis of learning and talent development metrics across businesses
Required Qualifications:
- Experience with Articulate 360 (preferred but not required)
- Willingness to explore new AI-driven solutions that enhance process and content creation
- Supports the development and delivery of learning and talent development programs using sound learning and talent development principles
- Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development
- Delivers a variety of learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction
- Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes
- Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity
- Provides reporting and data analysis of learning and talent development metrics across businesses
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
- Accuracy and Attention to Detail
- Business Acumen
- Live Instruction
- Managing Multiple Priorities
- Problem Solving
- Project Management
- Training And Development
- Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Bachelors
Required Skills: Training And Development, Project Management
Important Skills: Live Instruction, Business Acumen
Nice-to-Have Skills: Accuracy, Managing Multiple Priorities
Benefits: Medical/prescription drug coverage (with a Health Savings Account feature), Dental and vision options, Employee and spouse/child life insurance, Short and long-term disability protection, 401(k) with PNC match, Pension and stock purchase plans, Dependent care reimbursement account, Back-up child/elder care, Adoption, surrogacy, and doula reimbursement, Educational assistance, including select programs fully paid, A robust wellness program with financial incentives, Maternity and/or parental leave, Up to 11 paid holidays each year, 9 occasional absence days each year, unless otherwise required by law, Between 15 to 25 vacation days each year, depending on career level
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level