SIGN-ON BONUS: Front Office Manager |… at PM Hotel Group · Irving

SIGN-ON BONUS: $500 after successfully completing your first 90 days of employment!

What You’ll Do:

You will be at the center of the hotel's universe - the front office. You will be responsible for leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance your team's capabilities and deliver quality service.

On a daily basis, you will be responsible for:

• Overseeing the day-to-day operations of the front desk and associated functions. Ensuring adherence to established procedures for all related activities by all supervised functions and personnel.
• Providing business expertise and strategic perspective to identify, evaluate, develop, and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.
• Overseeing and participating in guest registration and check-out.
• Managing, training, and scheduling the Front Office staff
• Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.
• Acting as a liaison between the General Manager and staff

Where You’ve Been:

We’re looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people person is a must, as you’ll be working with others constantly. You'll have some experience in coaching, mentoring, and team-building.

When You’re Here:

Be prepared to accommodate varying schedules, including nights, weekends, and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts, and the opportunity to be part of an anything-but-standard growing hotel company.