Merchants Account Manager at Pluxee in Sofia, Sofia-Capital, Bulgaria

Merchants Account Manager Location: Sofia Permanent Regular Job Description: Take the first step toward a high-growth career in sales and partnerships. We’re looking for Merchants Account Manager to help scale and strengthen our partner network for Sofia region. Main Responsibilities: • Proactively find and attract new partners through cold calls and targeted outreach; • Define and execute a partner strategy focused on retention, growth, and profitability; • Onboard new partners and manage existing ones using clear and structured processes; • Manage an assigned partner portfolio, including performance and profitability tracking; • Work closely with Sales, Marketing, and other teams to achieve shared goals; • Maintain and grow existing partnerships through regular follow‑ups and needs analysis; • Build strong, ongoing relationships with merchant sites and partners; • Collect and share partner feedback, needs, and market insights internally; • Use Salesforce CRM to manage partners, activities, and reporting; • Develop key accounts by expanding contacts and offering integrated solutions; • Identify and win new key account partners through site visits and focused outreach; • Monitor competitors and share relevant insights with management; • Contribute to meeting and exceeding sales and growth targets; • The role includes regular travel to support business needs and collaboration across locations. Requirements: • A minimum of 2-3 years of experience on similar position; • Superb verbal communication and interpersonal skills to build lasting relationships; • Proactive and self-motivated, with an organised approach to work; • Sales flair and desire to work with people and achieve goals; • Commercially focused; • Appropriate education and experience in a similar position; • Negotiation skills; • High written and oral communication in Bulgarian; • Good command of English, written and spoken; • Computer literacy - MS Office; Excel • Resilience when working under pressure; • Ambitious and results-oriented mindset; • Self-starter mindset; • Can-do mindset; • Proven experience in a fast‑paced sales environment would be a plus, preferably within the FMCG sector. What we offer: Exceptional Benefits: • Flexible work environment: Hybrid work options allow you to balance personal and professional life. • Generous leave policy: 20 days annual leave + 2 additional days for personal time off. • Work-family balance: Five paid days for Family Caregiver leave and enhanced maternity/paternity leave benefits, ensuring your loved ones are taken care of. • Comprehensive financial benefits: Monthly transport allowance, 102,26 euro food vouchers, and bonuses for birthdays, Easter, and Christmas. • Holistic health coverage: • Enjoy additional healthcare coverage, life insurance, and access to an employee assistance program offering psychological, financial, and legal consultations. • An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given. Career Development: • High autonomy and ownership: Shape your career with a high level of independence in decision-making. • Growth opportunities: As part of a global company, you’ll have access to development programs, mentorship, and potential for career advancement. Join Pluxee and be part of a company that’s revolutionizing employee engagement. Apply today! Only shortlisted candidates will be contacted.